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NAC London Reviews from The Last Year
Delicious food, service could be improved
Food is fantastic but mains & sides are pricey. Service could do with improving, very little interaction or attentiveness considering a nice pricey Mayfair restaurant. Despite trying to get the attention of multiple staff to ask for a water refill, this proved really difficult and took a while before someone acknowledged us.
Terrible Service & average food
This was probably one of the worst restaurant experiences I’ve ever had. We were made to stand at the reception desk for about 10 mins after our reservation time, despite having booked a table. When we sat down, our menus were then thrown at us by the young server and then waited for a further 15-20 mins and asked ‘what do you want’ rather than any niceties or any conversation. Granted we had asked for something off menu, however we were swiftly told ‘no’, without explanation (the table next to us did the same and got an explanation from a different server.) We then ordered and I informed the server of a nut allergy, to which she ran off without saying a word. I was informed that I could have everything but there were potential traces, which is fine. The food arrived another 30 mins later and was almost launched at us, smashing plates on to the table and the server looked at us as if it was our fault. Truffle burger - tasty but for £19 it’s a small portion, vodka penne - bland, could have been made at home/from a jar, truffle Mac and cheese - bland and tasted like it was made a week ago, fries - fine, but £7 (you must be having a laugh). The server returned cleaned half our table and asked ‘do you want anything else,’ we were not even handed a menu to look at desserts. Luckily we knew we wanted the cookie and soft serve. Once we had told the server she ran off again, not clearing the rest of the table and then came and smashed down some spoons. Another 15-20 min wait, cookie arrives, tastes ok, bit sweet. At this point we were itching to get out, we asked for the bill, server comes over and she smashes it on the table, with card machine in hand. No conversation, no thankyou, no nothing. I honestly find it revolting that someone who works in customer service can’t even say a simple thankyou or acknowledge their guests. This was probably the worst restaurant experience I’ve ever had, I definitely will not be returning here. Overpriced average food, with appalling staff. Might as well have stayed at home.
Pancakes are not the same anymore!
I used to love coming to here, the pancakes are normally my favourite. Not so much anymore, I’m guessing the chefs have recently changed. I used to love the dulche de leche sauce but now they hardly give you any sauce. The last time I was there I had to ask for extra sauce which was a tiny pot. Pancakes were extremely dry.
At the beginning, there was nothing that indicated a
At the beginning, there was nothing that indicated a reserve, and they told us to wait. We have waited for 10 minutes. Then, after waiting, we sat down. We were trying to get a waiter's attention, but every one of them was ignoring us. Most of the menu was either wine or vodka. This was a bad experience. I don't recommend going to it.
Worst Customer Service experience in my life
We made a reservation 3rd Dec 2023, but here was an emergency and we would be late. We called 30 mins before our reservation time and left a message (they were not aswering the phone) informing that we will be running late due to an emergency but we will come for our reservation. When we arrived (20 mins after our reservation time) they have given our table without notice and the staff was very rude with Unacceptable behaviour. The reception girl (black with curly hair) was the rudest person I ‘ve ever met, yelling at us. We said that we called several times and we left a message what else should we do? Her reply was “Make sure you are on time next time”. On top they charged us 180£ as cancellation fee which we noticed later that night. There are other better places on Mayfair. Please avoid that one
Amazing.
absolutely incredible food, great service and great location, chose a mix of sharing plates and it was amazing.
Bad experience
The waiter split the water on me without saying sorry , when i call on the manager he shouts at me , saying people make mistakes all time and i dint need to be angry he was very rood i wont come back again
Very good restaurant for breakfast I hope every one comes
Very good restaurant for breakfast I hope every one comes to eat in that restaurant good good testy , Service good very quality, Ambiance very good
Are you ready for the 411? Here we go.
..we went here on our final night of our trip and again the food was making. From the kale and cabbage to the crushed burrata to the rigatoni to salmon, there food was simply amazing. Our sever was helpful and such a delight. The food can be eaten by individual plates or family style. The ambiance is very nice for a date or for family. This is my daughter's go-to place when she is in London. You should make it yours too!
We were in London for 9 nights and this was one of the best
We were in London for 9 nights and this was one of the best meals we had! They don't offer many options on the menu but what they do offer is delicious. We started with the halloumi fries and they were so good. We had the pasta, steak au poivre, and the burger! All were delish! Lastly make sure to save room for the cookie cereal dessert. So good!
Rude hostess
Rude hostess. Gave us a table then took it back. Put our name on the waitlist just to send us a message 3 hours later. Very condescending. Only go if you want to be treated like sh**
One of my go-to spots
A great spot for a semi-fancy meal catchup with friends! Probably my ultimate number one restaurant in london, NAC provides comfort food in all its glory with a great atmosphere and when it comes to dessert the cookie dough is a must. I would say around £40-£50 pp and recommend booking in advance.
Pretty good French place but nothing very special.
I was shocked by how hard the popcorn chicken is (I had trouble picking it up with a fork). The bread crumbs outside tasted super interesting and I think there was a tint of curry flavor in the middle of the chicken, I enjoyed it more as I ate more. The poke bowl as pasta was standard.
London's Best Restaurants that are most frequently booked by customers of NAC London
Appointment
By 👻 @BrazenShip70, 10/21/2023 9:47 am
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I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🍑 @BraveCloth47 (10/21/2023 10:03 am)
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The site doesn't have resources to properly execute a reservation transfer. Some places allow it however the best bet is to open a chat on the listing from the seller and communicate there
5 Comments
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By 👻 @ExoticPaper57 (10/21/2023 10:29 am)
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By 👻 @BrazenShip70 (10/21/2023 10:40 am)
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By 🍑 @BraveCloth47 (10/21/2023 10:04 am)
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By 👻 @BrazenShip70 (10/21/2023 10:24 am)
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Then I guess I won’t worry
I paid the $25 fee but I guess I’ll wait and see what happens I’ll just use the persons info from original reservation
By 👻 @BoisterousSilver51 (10/23/2023 12:12 pm)
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If you change reservation they may cancel the reservation that happened to me.
Answer from 👻 @CopiousMotion64 (11/19/2023 1:39 pm)
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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