Just don’t - Naifs London - Buy Reservations
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🤮 1/5 - Just don’t
By 👻 @GGfrom504, 09/28/2022 3:00 am
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I booked this hotel as it was very close to where my son was studying. We arrived after a very long and delayed flight to find we had been kicked out of the hotel due to a government take over. I was not given notice, despite their claims of an email. They staff was rude and unprofessional. They did put me in another hotel but to get to it was a nightmare. They didn’t Ben have the courtesy to ask my driver to wait to move me to the new hotel. If you are going to cancel a reservation you might want to be sure the customer is aware and knows where they should go. The new hotel staff was a challenge to deal with because they didn’t want to pay for my taxi, as promised by the first hotel. I have never been so poorly treated and would never recommend this place.
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