I'll keep it short. - Newport Beachside Hotel & Resort - Trade Reservations
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Sunny Isles Beach's Best Hotels that are most frequently booked by customers of Newport Beachside Hotel & Resort
Ranked #12 in Sunny Isles Beach's Best Hotels.
🤮 1/5 - I'll keep it short.
By 👻 @Claire B., 02/16/2023 3:00 am
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Waited over 20 minutes to check in, had to initial a million waivers #plottwist no pool, no tiki bar, no playground, restaurant not open until Wednesday. And for all that, which is not clear on the website, $28/day resort fee. Seriously? Loud construction right below our room, 8 to 4 daily. Common areas on the upper floors dirty, dated. Upon checking out, was asked how my stay was to which I replied not what I expected. Not one word, or question, in response. Hospitality 101 in the days of social media....ask, listen, make it right. The cherry on top is that they send out a survey. You didn't care when I was there, why now? And not for nothing, yet they might want to update to not ask about the amenities that are shut down. #epicfail #youhadonejob
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