This is not Nobu quality - Go to Oceans - Nobu Atlantic City - Buy Reservations
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🤮 1/5 - This is not Nobu quality - Go to Oceans
By 👻 @Heroes G, 04/04/2024 3:00 am
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The reason for the rating of 1 star is very simple - this is not the quality of a nobu hotel and does not provide nobu service. It is located in Caesars hotel on the top 3 floors of the Centurion tower - without a separate lobby or check in you are stuck with Caesars service for everything. The separate nobu check in area closed by 5-5:30pm and is also really just the high rewards Caesars check in. To start the room was okay but felt like Caesars with black instead of white as the main theme - the hotel just opened and the dresser was falling apart - aside from that it is a pretty standard upgraded room at Caesars. I had the panoramic ocean and city view King room which is the best offered - absolutely not impressed much better to go with Oceans Casino The location is all okay as it is inside Caesars this means the prostitutes and thugs who run them share your elevators entries and floors - the same selling people as a service is located on the top 3 nobu floors as well. There were gang members haze fighting outside the Centurion entry in the casino area and the security is as scared to intervene as you would be. They continued into the elevators and security was going to allow them in the same elevator as us. Very disappointed for Nobu @Robert DeNiro. Now the service is the worst part. Again stuck with Caesars service this is absolutely unacceptable. The staff is rude and incompetent - unwilling to help - and if you call after 9pm the phone will ring endlessly. I waited for 45 minutes and nobody picked up for wake up call request. There are signs for vending and soda machines - these new floors do not have the vending machines for water - went downstairs to the 39th floor and had to spend 3.75 for a 8 ounce bottle as they charge at Caesars. Upon checkout before 11am they printed my receipt and never checked me out - I have not received rewards and my initial deposit along with $80+ extra was charged two days after checkout and there was plenty to be covered by the extra pre-authorizations that were held for the food ordered. I still have the pre-authorization for the food which makes no sense as they were authorized within 1 hour from checking in. This makes no sense. Since I didn't receive any rewards for the entire gambling experience due to unknown reasons with no help from Aniqua at Rewards or the other man there(both extremely rude and aggressive would not even give name when asked) I happened to go to front desk to make sure that I will receive the rewards for my stay - this is where I found our I was still checked in 4 hours after checkout - ridiculous and unacceptable. Each member at the front desk of Caesars which is Nobu check in as well is absolutely horrible - they should all be fired for what they let go on in the casino and on hotel grounds as well as the interactions with guests. This is including the supervisor, the worst of all of them. Do not go here this is not Nobu quality. It is a gang sucking scam. Trip typeVacation · Family
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