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Nobu Chicago Reviews
The best
The location is incredible, so many good restaurants and shops within walking distance. The rooms are perfect, the restaurant even better, especially the weekend brunch. Anthony and others at the front desk are very helpful, courteous, and professional. Our favorite Chicago hotel!
Beautiful hotel, perfect location, amazing rooftop.
Beautiful hotel, PERFECT location, amazing rooftop (indoor/outdoor), and incredibly friendly and helpful staff. Special shoutout to Gino for always hustling and going above and beyond to help with anything we needed.
Wonderful stay
Very Zen rooms, and great service - especially Gino (thanks for the breakfast sandwich tip!), Ana, Anthony and Frank, our wonderful driver who looked after us all day, impeccably.
Review is for brunch which was tasteless and stale.
The selection is pretty limited for $75 a person with sushi, small bites, and dessert. Each station only had around 5 options. While the service was good everything else was just so disappointing. Each item we tried was so bland and quite honestly tasted like it had been sitting out for hours. We came around 1 so maybe it's better to come earlier. Save your money this place is a tourist trap.
Wow! After hearing about it for so many years, I finally
Wow! After hearing about it for so many years, I finally tried Nobu: Chef Nobuyuki Matsuhisa and Robert De Niro's Japanese-Peruvian fusion restaurant (there's over 55 of them around the world). We went with the Summer Omakase experience to try a variety of unique dishes, each with its own flair, and it was all delicious! The service here is interesting, as you expect a Michelin-level style for the look, feel and quality of the place. Instead, it's relaxed and sometimes overly-rushed; like, they were waiting for me to finish my plate, haha... my fork went down and they took it a second later. Didn't bother me, but plenty out there would be. BONUS: Their gorgeous ice cubes are laser-engraved from *inside* the ice, so the cube is still solid, but with a precise 3D logo (similar to those glass cubes with photos etched inside of them, like they sell at malls).
Wonderlful experience not the kind of place where you
Wonderlful experience not the kind of place where you expect to eat volume but to appreciate quality of new age sushi. The service was excellent and the ambiance was beautiful. Will likely come back and stay at the hotel upstairs!
Great stay
Had an excellent stay at Nobu Chicago! Beautiful hotel and was dog friendly- which was perfect for us. Would absolutely stay again!
Outstanding Experience
When our daughter experienced a last-minute problem with another hotel that was to be the site for her wedding photos, Michelle at Nobu Chicago jumped in and saved the day. Our daughter switched hotels and could not have been happier. Michelle’s responsiveness and gentle reassurances gave our daughter the comfort she needed to be able to relax and look forward to her big day. When she checked out of the hotel on the day after her wedding, she sent me these texts: “The guy (James) who checked us in at the Nobu Friday night was on his way out of the hotel to go home. He was all changed in relaxed clothes and he turned right around to help us carry stuff upstairs.” “The Nobu has been INCREDIBLE ” “This could not have worked out better” My husband and I also experienced the helpfulness of the staff when we arrived with MANY bouquets of flowers that needed to be brought up to the bridal suite. Derrick quickly helped us unload, and promptly got the flowers to the suite. We realize that this is part of his job but he did it with such enthusiasm! That matters! We highly recommend Nobu Chicago!
Truly an incredible experience.
The ambience was beautiful with elegant touches and a serene environment. The service was incredible, very friendly and knowledgeable about the menu. The food was delicious, fresh, well portioned, and perfectly cooked and plated to meet all your foodie needs. Would highly recommend for a special night out
Was expecting better for how pricey it is.
Honestly left kind of hungry? But would give it another chance.
Everyone has to try the iconic Nobu at least once in their
Everyone has to try the iconic Nobu at least once in their lives. A very upscale and classy experience. The service was good, but at times we felt like we had to chase down our waiters. It took a long time for us to get our drinks and our orders in. We were recommended some dishes and they were really just alright. The Jalapeno Carpaccio didn't exert any high-qualityness for the price point. We would definitely 100% recommend the black miso cod. That was the star of night.
Sushi rolls and some wine came to about $300+ including tip
Sushi rolls and some wine came to about $300+ including tip for the two of us. We have had much better for less money. There was nothing special about the sushi rolls. We had a lot of questions because the menu doesn't really explain what is in the rolls. We could not hear our waiter because the music was so loud.
Best luxury hotel experience EVER.
The best experience I could have ever asked for. Our expectations were completely blown away! From the very moment we checked in, we were treated like the most important guests to check in all day. The drinks and appetizers at the rooftop bar were SO GOOD! So fresh. The room was amazing. View = incredible! The room was immaculate. Ana, Anthony, Thomas, and Gino were all so helpful and so friendly. Breakfast was absolutely delicious! Everything about this stay screamed luxury and elegance with a homey/comfortable feeling. 10/10 will be staying again, and again… AND AGAIN.
We tried the brunch at Nobu and would rate the overall
We tried the brunch at Nobu and would rate the overall experience a 3 out of 5. Since we haven't tried the regular menu, this rating is based only on brunch. The ambiance was nice, and our server was attentive without being overbearing. I ordered a cocktail that I really enjoyed. We had a noon reservation but arrived about an hour early and were pleasantly surprised they were able to seat us right away. Going earlier turned out to be a plus -- the restaurant was quieter, there was no wait at the buffet stations, and our plates were cleared quickly throughout. As for the food, our favorite item by far was the bao bun breakfast sandwich -- flavorful, well put together, and something we'd happily eat again. The sushi was also excellent, fresh and well-prepared. On the flip side, the carving station with meat and potatoes felt like an afterthought and didn't match the level of the other offerings. The overall selection was more limited than expected, especially given the $75 per person price tag. All in all, the brunch was good and the experience itself was enjoyable, but given the cost and the limited variety, we likely wouldn't return for brunch. Still, it was worth trying once for the atmosphere and unique offerings.
Had a 7 pm reservation on 8/28.
Hostess said they just need to clean a table. 30 minutes later no table was cleaned. Went back to hostess, "oh they are doing it now". 5 minutes later plates were taken off the table but table was not cleaned. Waited another 5 minutes, nothing. Went to clean the table myself, got my own menus and silverware. Still no one came by the table. We got up and left and told the Hostess of the lack of any service and we are leaving. Her response "OK that's fine with me". Avoid this place. If Nobu has any idea how terrible this place is he would shut it down. I have been to many of the Nobu restaurants and all are great. This one, really puts a terrible image on the chain. Best thing they can do is replace the entire staff or retrain them to understand when you go to a restaurant and one with a great reputation, how customers want and should be treated.
Best hotel in Chicago
We have stayed here a few times, and every visit is better than the last! Ashley and Anthony are absolute gems, as are all the employees! We can't wait for our next visit in September!
Amazing service
James is an absolute legend! 5/5 service would recommend. He personally helped me take all bags up to room on arrival. Gave all the details for spots to see and restaurants to check near the hotel . Escorted myself to a restaurant around the corner with a smile!
Nothing but the BEST
I, from Florida needed rest from Hurricanes Helene and Milton in 2024. Putting my house back together was a horrendous job. No where on the planet earth did I want to stay but in a safe and quite and clean environment near my Chicago children . You Nobu had it. Thank you Nobu of Chicago. You had it all for me, and more!! Your service was impeccable, the staff from day one was more than I could ever have dreamed of. Thank you ALL, Reservationist, Front desk, Private drivers, Room service, Housekeeping , finding me my Limoncello when there was non in the room, YOU delivered!!! I will always stay with you. Nobu restaurant delivered us an incredible dinner for four. Thank you, Thank You! P.S. Your spa and pool are out of this world. Always clean and well looked after each and every step of the way. And Peaceful. "I'll Be Back" Carolyn Ritacca
This was my very first time trying nobu after seeing it all
This was my very first time trying nobu after seeing it all over TikTok and loved by celebrities and influencers. I was pleasantly surprised with the amount of food that was offered with the prix fixe menu. I chose the yellowtail jalapeño as my cold dish, the rock shrimp tempura creamy spicy as my hot dish, and the assorted mochi for my dessert. We also ordered a yellowtail jalapeño hand cut roll and a house special. The sushi was so fresh and melted in your mouth. The rock shrimp were so creamy and had just a small amount of spice. The mochi was not my favorite, it was a little crumbly, but overall good! The service staff were friendly, although it did take a long time throughout the dining experience and the restaurant was not busy at all. Inside the restaurant it was very nice and clean. The vibes were great and I would definitely come back to try more rolls next time. I highly recommend the prix fixe for first time guests to experience multiple flavors.
West Loop Wonder
We stayed at the Nobu in the West Loop of Chicago for a family graduation and were impressed with the hotel staff who were very kind and helpful. The breakfast was excellent and our attentive server remembered our coffee preferences each morning. We didn’t have dinner there but it looked very good and was always busy! The rooftop bar was hopping at night. Better try to reserve if you can. Our room was great! Comfy bed and Dyson products in the bathroom. The west loop has tons of great dining all within walking distance to the hotel.
Came here for a work dinner and the food is what it is.
.. personally, I didn't think it was anything special for the price. I wouldn't come back here if I was spending my own $$- there's so many other amazing restaurants in the area that have bigger portions, better food and a better price tag. You're definitely just paying for the "Nobu" name to eat here which I totally get, but isn't for me. The only reason I'd come back here is to go to the rooftop to get a drink, but besides that I haven't had a reason to come back.
AMAZING SERVICE NOBU CHICAGO!
We had an amazing stay at Nobu and my friend had an amazing birthday celebration. Everyone has been hospitable, thanks to the Nobu staff over there especially Juan, he made our stay memorable and extra special, he’s very accomodating, very warm and we’ll definitely be back for his wonderful personalized service! Thank you Nobu and Juan for a great stay. - room 718
Corn is a no/never again and they still get 5 stars.
The fried okra was even cold and they get 5 stars. I had to assemble my own tacos and THEY STILL GET 5 STARS! I don't even have to address the crispy rice I'm just going to thank God for it and ask that I'm also able to find room in the budget for it.
Came here for happy hour.
The server was slow and ignored us, gave us a cheaper prices menu and then switched it out later. The food was just okay, good quality but taste was kind of off especially for the chicken karage. The salmon avocado maki was good, the tuna with crispy rice was okay but the tuna came out all mashed together. The ambiance in Nobu is nice, but all in all, would probably not come here for happy hour again, there are better places to go to spend your money.
Wedding Weekend at the Nobu Villa
Wedding Weekend at the Nobu Villa Our wedding weekend at the Nobu Chicago Hotel was exactly what we had hoped for. We had decided to make our reservation for the Nobu Villa over the Sake Suite which was well worth difference in price. From the moment we stepped into the Nobu Villa, the spacious layout and views of the surrounding Chicago skyline had made a strong impression on us, our families, and our wedding party. The tasteful details of the room decor and lighting had made the perfect setting for our wedding party photos and videos. This location also had an in-house valet service that had provided us a convenient way to navigate to-and-from the busy streets in West Loop. Upgrading from the Sake Suite to the Nobu Villa was a worthwhile decision. The enhanced space, luxurious bathroom amenities, and breathtaking views made our stay unforgettable and provided the perfect backdrop for our wedding weekend. If you're considering a stay at Nobu Chicago, especially for a special occasion, I would highly recommend treating yourself to the Nobu Villa. Thank you to the staff at Nobu Chicago and especially the director, Aldo, for making our wedding weekend a dream come true. We are looking forward to our next visit!
My wife had a special birthday night out with some friends
My wife had a special birthday night out with some friends tonight. I tried to do something nice for her and her friends by ordering (and paying for in advance) a nice bottle of Prosecco or wine to be at the table when they arrived. I was informed by the hostess on the phone that management doesn't allow this, and that they "have a policy". It seems to me like a pretty standard thing to allow, especially if you're a purported fine dining establishment that wants patrons to come back. I would love to hear the rationale behind this non-sensical policy. Because I have my own very rational policy: "I don't dine at places that have unexplained and illogical policies".
Last night I had the best birthday dinner of my life.
We were turned away from the place we had reserved for being just 9 minutes late, and we walked up the street, looking for a place nice enough not to feel overdressed. Nobu seemed lovely, and tho I had never heard of it, our daughter had and assured us we would get a good meal. (She was flabbergasted we were seated right away and said it must be a sign the cosmos wanted me to have a happy birthday.) Did we ever. The decor was gorgeous, and the food was exquisite, Japanese with a Peruvian accent. And our server, Bishop, did an extraordinary job. Amiable, informative, and humorous, he guided us through the menu and enabled us to choose dishes we could share and enjoy. When you're in Chicago and want a memorable culinary experience, you won't be sorry if you give Nobu a try.
Friendly Staff + Excellent Location
My first stay at this Nobu location was back in April of 2024 with friends. Tiffany at the front desk was so kind and hospitable during that visit that when I had to return to Chicago in July with family, I made it a point for us to book our stay at Nobu just because of her. She truly is so friendly and accommodating, and it was so nice to see her again. This time around I also interacted with Juan at the front desk, who was incredibly sweet! We had a really late evening flight and he very kindly extended our check out time so we could make the most out of our stay at the hotel. After a long day of walking around on our last day, when we were waiting for our car to the airport in the lobby, Gus approached us with ice-cold waters without us even asking — so thoughtful! Once our car arrived, he helped usher us out and politely placed our luggage in the vehicle as well. Tiffany, Juan, and Gus are truly gems! The location itself is excellent, very close to restaurants and stores.
Had 7o clock reservation didn't even get the table until
Had 7o clock reservation didn't even get the table until 845 . I ordered tuna taco I swear I have been to many countries never seen such scam tacos were literally smaller then pinky finger 2 tacos for 25 dollar . It's not a bite not even half bite it's quarter bite tacos me and my wife were laughing so hard . I told my host you have microscope to see where my tacos are . Don't believe me go there and order and see . Simply horrible
Great service, beautiful rooms, delicious food, terrific location.
Excellent, 5-star service. Wonderful sushi restaurant. Beautiful rooftop lounge + bar, though on weekends it is inundated with "influencers" being fabulous taking selfies. Rooms are well-appointed, beautiful furnished. Suites are large, very comfortable bed. State-of-the-art Smart TVs with wireless capabilities from your device to screen. Heated bathroom floors. Overall an excellent experience. I am a business traveler who has stayed at many properties globally, and this ranks amongst the best. Certainly my top 3 in Chicago.
Cool hotel, cool area, great service
Best customer service ever from front desk to housekeeping to bell hop! Ashley is amazing! Get the zen suite with corner view and tub. Shops and restaurants in walking distance and late night entertainment as well. Wish it had a spa though 😊
TL; DR: Great view from the rooftop Nobu is a great place
TL; DR: Great view from the rooftop Nobu is a great place to sit and enjoy the view. I am not a huge fish person, so I just sipped on a cocktail. If you are like me, going for 1 drink and enjoying the view was great! If you do like fish, you will enjoy the menu selection too!
Gino rocks!
Amazing service overall but Gino was the best!! He was so kind, so professional and gave us great recommendations to eat at local restaurants. Beds comfortable, even the roll away. Amenities were top of line and the lychee martini was absolutely fabulous.
Consistent with fresh ingredients.
Experience all Nobu locations including La Cienaga. Solid.
Incredible experience
I want to start off by saying, dinner was unbelievable. When we arrived, the hostess was not very pleasant. She didn’t greet us and after a couple minutes, handed us off to somebody else who took us to our seats. When we sat down, we were next to a mother and her child, which isn’t terrible, other than we wanted a romantic evening together. The child was very loud, and without us even saying a word, the waiter said, would you like to move to a quieter seat? (They were moving others around us as well and we were so happy that he asked and we immediately obliged) He Can you verify took us to the most incredible table, right by the kitchen. Our new waitress was equally as good as the first waiter we had. We decided we would order the omakase and then we got nervous after we did it, because it’s expensive. But all I can tell you is it was absolutely incredible. There were so many things that made this experience even better, if that’s possible. Anytime somebody got seated at a table, the kitchen yelled, omakase! We loved it. Anytime we had a dish that we finished, before we blinked, someone picked it up. The service was impeccable. I don’t say that much because it’s not so often that you get to experience this level of culinary greatness and service. But we certainly got to see that tonight. What an amazing treat.
I want to start off by saying, dinner was unbelievable.
When we arrived, the hostess was not very pleasant. She didn't greet us and after a couple minutes, handed us off to somebody else who took us to our seats. When we sat down, we were next to a mother and her child, which isn't terrible, other than we wanted a romantic evening together. The child was very loud, and without us even saying a word, the waiter said, would you like to move to a quieter seat? (They were moving others around us as well and we were so happy that he asked and we immediately obliged) He took us to the most incredible table, right by the kitchen. Our new waitress was equally as good as the first waiter we had. We decided we would order the omakase and then we got nervous after we did it, because it's expensive. But all I can tell you is it was absolutely incredible. There were so many things that made this experience even better, if that's possible. Anytime somebody got seated at a table, the kitchen yelled, omakase! We loved it. Anytime we had a dish that we finished, before we blinked, someone picked it up. The service was impeccable. I don't say that much because it's not so often that you get to experience this level of culinary greatness and service. But we certainly got to see that tonight. What an amazing treat.
We visited here on a Friday.
Early reservation; right at opening. Hostess seemed a bit rude but I suppose that is to be expected. We felt the restaurant was more hype than substance. The food was ok and nicely presented, however a bit overpriced for what it was. I'd say, for us, it's a one and done visit.
Nobu Chicago
I stay at the Nobu Chicago for work often. On a recent stay I was reminded why I enjoy it there so much. The staff is friendly, professional and accommodating. That being said there is nobody better than Juan Rodriguez. He is brilliant. Thank you.
10/10 West Loop Hotel Experience
Nobu Hotel is definitely a 5 star when it comes to ambiance and service. It’s a must stay when in Chicago. Aldo made our experience amazing! He greeted us with warm towels for our hands and a glass of champagne. Top notch service to match this high end hotel!
Staff at Nobu Hotel
My trip to Chicago was made by the staff of Nobu Hotel! Chataun and ALL the staff at this fabulous hotel were absolutely wonderful. They were so helpful, friendly, and kind. You can tell they love what they do. I can't praise this hotel enough!
Excellent service and selections for a varied group of
Excellent service and selections for a varied group of guests. Thank you for a great dinner setting!
10/10 stay, would recommend
Hotel exceeded our expectations! We went to the rooftop for a drink before dinner and it was a vibe! The lychee martini was delicious and the DJ was playing great jams! Gino was great at the door and was super helpful with recommendations. We will be back!
Outstanding hotel with amazing staff (at every level) and delicious cuisine!!!
I recently came to Chicago to attend a concert and visit friends. I was told by a friend that Nobu was the place to stay, so I booked a few nights at the hotel. It was in a hopping area of the south loop and was close to the United Center. The hotel was quaint and up-scale but still felt homey. The staff was outstanding! I interacted with so many people in the hotel that went way above and beyond - the housekeeper from Cameroon (whose name I wish that I could remember), Michelle (Reservations Supervisor), Juan (front desk) and Savannah (bartender)...and so many more. I strongly recommend the hotel, even for a solo traveler like me, as I felt safe, at home and taken care during my entire stay. And, I would be remiss if I didn't mention how outstanding the Nobu restaurant is...I had the most epic meal there! All around a fun long weekend, and I now have a favorite place to stay when visiting Chicago. :-)
You made this task easy for me!
Ms. Ramirez/Michelle, Just a note to say that I appreciate all of your help. You made this task easy for me! For the record, our guest (6) had great things to say about their stay at Nobu. I will not hesitate to contact you to arrange accommodations for our guests in the future. Thank you again! Best regards, Vernita A. Wickliffe Lewis, MPA/PSA Program Coordinator/Office Manager
Overall amazing. Will definitely be back.
Service was amazing. Best experience ive had at a hotel. Beds were very comfortable. Very beautiful room and we had an amazing view of the city. The rooftop was a great experience as well. Drinks were amazing and enjoyable. The vibe was great too. We enjoyed our time there very much.
5 out 5 👍🏻
The hotel has such a cool vibe, very relaxing, clean and the Nobu team were very friendly and very helpful from the minute I arrived, Gino escorted me to my room with all my luggage and showed me all the amenities. I went for a workout walk/run and when I came back they had a cold bottle of water ready for me at the front desk. My boyfriend wanted to send flowers during my stay and Juan arrange to have lovely flowers sent to my room on behalf of my boyfriend and he told me how great and helpful Juan was. The location of the hotel was awesome several restaurants and bars within walking distance. The sushi restaurant was so delicious if you like fresh outstanding sushi Nobu will not disappoint! My over-all stay I would give a five stars out of 5 for sure.👍🏻
Staycation success!
My stay at the Nobu hotel in Chicago began with a warm welcoming from Juan and Chataun at the front desk. The hotel itself has a compelling sultry and an alluring feel to it. Upon my husbands and my arrival, Abel generously provided thoughtful amenities for us in our room. Our room was spacious and Nobu Hotel Chicago delighted us with its sophistication. The location of the hotel provided an array of bars and restaurants surrounding it. I am very pleased with the opening of this hotel and I am definitely looking forward to my next stay!
Incredible
One of the best hotel stays I’ve ever had. Emily and Ashley at the front desk made my stay one of a kind and truly were the most accommodating and kind staff. The room was clean, quiet and spacious. The location is so great for restaurants, shopping and easy transportation. Everything about my stay was perfect.
Heather is amazing!
Heather in the Nobu bar was amazing! She was friendly and fun and had recommendations on things to do nearby and was like a friend in the hour we spent there! She was so much fun and We absolutely loved her and she took such good care of us! Juan at the front desk was friendly and fun as well and very personable! He made sure to keep us informed on our room status as we had arrived early and we greatly appreciated his attentiveness! Amanda & Shelby
This was such a great time; I first went to Nobu in Miami a
This was such a great time; I first went to Nobu in Miami a few yrs ago. The reservation was for 6:15p, it was not too busy for a Friday night but it definitely picked up around 8 when we were about to leave. The ambiance is beautiful, the food, drinks and service were top notch. I had the starter yellowtail jalapeño which originated with them and you can taste it. My friend had the sushi and the lollipop wings. The lychee Martini (best seller) and French 75 was great as well. She loved her dishes, and so did I, after for the mains, we both got the lamb. We had such a great time and our waiter was so relatable, knowledgeable and friendly, he was so funny! We will definitely come back very soon.
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If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Nobu Chicago at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Nobu Chicago page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* DistinguishedTree58, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* DistinguishedTree58 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to DistinguishedTree58 for any questions Peter may have as DistinguishedTree58 user fills the bid.
3.) Finding the Reservation
* DistinguishedTree58 now uses their connections at Nobu Chicago to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If DistinguishedTree58 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, DistinguishedTree58 receives the $200 reward which is credited to DistinguishedTree58's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Nobu Chicago!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
