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nobu Marbella Tripadvisor Reviews
Latest Reviews On Tripadvisor
31 Reviews
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Perfect
More than you could ever expect! Magnificent hotel with incredible staff. Good location, a lot of options were to eat, kids club with extremely nice team. SPA done beautifully, pleasure while spending there every minute. All in all, luxury at its best.
Be the first to ReplyEverything about Nobu Hotel is fantastic!
Everything about Nobu Hotel is fantastic! The location, the facilities, restaurants, atmosphere, rooms, beds,.... and of course the service. All the employees you meet at the hotel are nice and welcoming and do everything to provide the best experience. We will be back!
Be the first to ReplyGreat staff, great hotel . A really great stay
You find quite often trendy brand name hotels donโt really personalise your stay . Not true with Nobu in Marbella . The team really cared about our comfort and stay So itโs very simple to review Great staff Great room Great breakfast Great amenities Fabulous restaurants Great food And the pools were beautifully warm
Be the first to ReplyWondeful, welcoming, relaxing ,!
All the staff went above & beyond to help out with everything & everyone was so friendly .. always with a smile !special shout out to all the reception staff who recommended some outstanding restaurants plus Michael who carried our cases when we first arrived & gave us the lowdown where everything was plus also gave us good advice for restaurants plus always helpful., also the courtesy car to take u into town in the evening was a definite bonus .! A def heads up to the pool guy who couldnโt do enough re towels::beds. We had a fabulous week & will definately be back!
Be the first to ReplyNot too satisfied with my stay. Rooms were great though.
Letโs start with the good things: great hotel room (junior suite) comfy bed, nice shower, amazing gym. There were a lot of constructions going on like cleaning the ponds wich caused a bad smell during the day and close to our room we had noise disturbance because of the construction. Communication between reception staff was not too nice as we had to call 3 times to ask for a later checkout (wasnโt possible, only 30 minutes later was possible so that is 12:30) and at 12:00 we get a call from a receptionist asking why we didnโt check out yet (rude tone). I asked for a bellboy to pick us and the luggage up since the resort is quite big, lots of small steps and stairs. After 20 minutes there was still no bellboy so we had to go by ourselves and no one of all the working staff that saw us struggling with the luggage suggested to help us. Even during breakfast the staff continued to clear plates from our table without asking and therefore took away plates that we were still using several times. They didnโt ask if we wanted anything like coffee or tea, we had to ask that ourselves. So for the room (&gym) I would definitely come back, but the staff should step up their level to really give us a 5 star service.
Be the first to Reply5 Star Service ! Fantastic stay.
We have just returned home after a short 4 night break at Nobu Marbella. From start to finish we had a fantastic stay. The hotel is situated within the bigger Puente Romana resort so facilities are shared. The layout , gardens , pools are all beautiful and well maintained. We had a deluxe room overlooking the plaza . We found it difficult to sleep on our first night as the music goes on until 2.30 am (worth remembering if you are located in one of these rooms). We mentioned this at reception next day and immediately Alexandro from Guest Relations said that it would not be a problem to move to a quieter room as an upgrade in the wider resort. Guest relations could not have been more helpful. We were delighted with the upgrade to a one bedroomed apartment. Additionally we were offered the opportunity to sample the Omaske tasting menu at Nobu restaurant with the complements of the hotel. The food was amazing and the setting beautiful. We were completely blown away by the Guest relations team and want to specially mention Alexandro and Rebecca who made our stay extra special. The service offered was exemplary. It was 5 star in every respect. We also had a meal at he Sea Grill Restaurant which was delicious. Agian like Nobu and throughout the resort we had fantastic service.Pools are heated which was lovely in March. Lunch was available by the pools which again were delicious. We were lucky with the weather and enjoyed outdoor breakfast at Chiringuito which had a wide choice of anything from the al la carte menu. This setting doubles as a bar in the evening where the cocktails were excellent. Additionally to all of this there is a complementary car service into Porto Bonus or Old Town Marbella from 5pm each evening. You can't book it but if it is available you can use it. Suffice to say we had a fantastic time. I would highly recommend this hotel for its facilities, design , restaurants and fabulous service. You will not be disappointed.
Be the first to ReplyGreat Staff, great rooms and great location.
This was a stay of mixed emotions, most of them positive. My first impressions of the Nobu were not what I was expecting, whilst saying that, I'm not exactly sure what I was expecting but the Nobu name made me feel as though I was going to be pulling up to something grand however it felt like the hotel itself was slightly tucked away of the main road. The service from the staff was excellent, they took our bags at the door, gifted us champagne on arrival, and were generally really helpful. The size of the resort itself was originally a bit overwhelming, the team gave us a map and pointed out some of the key locations for us but it took us a day or so to get to grips with the site as a whole. Probably worth mentioning here that the Nobu Hotel seems to be located on the Porto Romano resort and a lot of the locations (restaurants, gym, etc) on the resort are shared, this is not an issue and does not limit what you can do but it's worth being aware of as it can be a little confusing. We stayed in a Junior Suit and I couldn't fault it if I tried, 10/10. The bed was extremely comfortable, we were gifted a bottle of wine and some snacks on arrival and not to mention the TV was huge. The bath can only be described as a jacuzzi, a large jacuzzi and the shower was equally as impressive. Housekeeping came twice per day and we were provided with free bottled water each time. Breakfast is served at two different restaurants, the Sea Grill, which is one of the best breakfasts I have had in terms of sheer variety and quality, and then another by the beach (forget the name) which challenges the Sea Grill for quality but has less variety. The gym was excellent, it had a boxing gym, state-of-the-art equipment, a sauna AND a steam room, easily the best hotel gym that I've had access to. The pools were heated, I went in March so I didn't get into them but worth mentioning. Finally, the food at the restaurants was top quality, I am Muslim so I was originally a little concerned about having access to Halal food in Marbella however the resort has a Lebanese restaurant which is all Halal and then the beach restaurant also offers Halal steak (all be it the Waygu Sirloin, but it is something). A side note if you are traveling to Marbella and Muslim - A lot of restaurants claim to be halal however with a ton of pork dishes you might want to avoid the possibility of cross-contamination. Breathe restaurant was one of the best meals that I have ever had. ALSO, there is a mosque literally across the street which offers the Friday Jummah prayer and Khutba. The reason that I have given it a 4 and not a 5 is because of the following: -> Distance from convenience stores means that it can be a pain if you just want to grab a few snacks. The cost of a soft drink at the hotel seemed excessive (200ml was 7 euros if I remember correctly). -> The spa looked amazing but extremely expensive. Apart from these small things, I'd recommend the Nobu to friends.
Be the first to ReplyWonderful days
We had a quiet junior suite with very comfortable beds. The entire staff is extremely friendly and accommodating, in the morning in the Chirinquito Bar and in the evening in the restaurants( we stayed at Coya and Lena - both were great experiences)... the room service is also worth mentioning as well as the reception Team. Our overall impression is extremely positive and we can absolutely recommend the hotel and the restaurants - will be happy to come back.
Be the first to ReplyBeautiful place for at get away
The room, the surroundings, restaurants, staff - just everything to make a memorable stay. Good location, beautiful beach and a nice pool area. Location is perfect for both shopping, trecking or just a nice walk along the long path next to the beach.
Be the first to ReplyStylish Marbella
From start to finish a luxury experience. Reception was very warm and energetic, explained everything as we sipped bubbly. Nobu is actually inside of the larger Puente Romano complex, but it had to us a different vibe and essence. Rooms were large and clean and very modern. As we had the family of 5 we reserved the family suite which is basically guaranteed adjoining rooms. The girls were surprised as this was the first hotel with a hair straightener!! We had dinner at Nobu restaurant which was exactly the same as NYC or Cabo...except that it was a fashion show which made everyone feel good dressing nicer. Breakfast on the beach was maybe best we had in Andalucรญa.
Be the first to ReplyExceeded expectations!
We wanted 2 or 3 nights somewhere special for my birthday so we looked online and saw that Nobu had a 10/10 rating . With that we arrived in our motorhome which was parked for us by very good friendly astute valet parking man . We had had a long hot stressful journey so the welcome was just what we needed. The staff that checked us in were amazing! They were lovely actually , even petting our little dog Pocket and giving him water straight away which we loved ( so did he! ). We were upgraded to a suite which was fabulous! We even had a lovely little bed and bowls for Pocket. The restaurants at Nobu were all fantastic ! We didnโt eat anywhere else for the whole stay ! They all allowed us to bring pocket which made a huge difference to our enjoyment. The breakfast every morning was phenomenal! With so much choice , such quality produce and friendly helpful staff. We loved sitting out in the terrace with Pocket watching the little birds every morning. On my birthday we had complimentary Pol Roger champagne and they had gone to the trouble of making me a custom made birthday cake with a campervan on it which we found especially lovely . The hotels grounds and gardens were so so well kept and well developed. Every day we noticed new flowers and the stream running through added to the charm. After 24 hours of being at Nobu we decided to extend our stay to a week then later we extended it again to just over two weeks. We loved it there so much and will most certainly be back in the future. All the staff in the hotel were impeccable. We loved the fact that whenever we passed someone walking through the hotel they always said a friendly โHolaโ. The hotel staff were the best we have ever experienced with their level of genuine care and attention to detail. The room was cleaned very well every day and the toiletries and other complimentary things were of a very high standard and no expense spared. Every day we used the spa. The spa facilities were the best we have ever experienced ( and we frequently use spa hotels ) the spa treatments were also amazing and the staff there were so professional and genuinely caring that they all felt like personal friends by the end of the first week! We especially loved Arlete for her in depth superb knowledge and incredible skills . She recommended great products which we are still using and are amazing! We also want to mention Angeles who was also one of our favourites for her kindness , extra care and angelic way ! All of the staff at the six senses spa were 10/10 for giving us 5 star treatment and we loved every minute of our time there. All of the guest experience staff were 10/10 a big thank you to Reuben and Alexandra especially!
Be the first to Reply6 stars!!
The very best experience The staff throughout are on a different level from the sublime checkin to pool staff and housekeeping and bellman Canโt do enough and service outstanding Highly highly recommend Nobu Hotel!
Be the first to ReplyWow!
I canโt even begin to describe how amazing my stay at the Nobu hotel was The energy of the place , the views , food , rooms , restaurants, everything was on top notch ! Check in is a massive wow, the staff working there are exceptional, very hospitable friendly and go the extra mile. Amazing hotel, an absolute must !
Be the first to ReplyNice experience, nice hotel
Really nice hotel in an older, yet remodeled resort centrally located to Port Banus and Marbella Old town (less than 10 min from each by car). The resort is a bit confusing to navigate since itโs shared with the Puente Romano resort, but after some quick assistance by the friendly staff, itโs fine. The reception staff is very friendly and accommodating, with a typical 5-star check-in where you sit with a receptionist, drink a complimentary welcome drink and go over the details of your stay. The front desk was very helpful via WhatsApp on recommending restaurants, making priority reservations at Nobu or ordering the courtesy vehicle to take us close by. We had two sets of rooms, the Jr Suite and Deluxe Suite. Both rooms were very tastefully designed and well stocked. One complaint Iโd have about the Deluxe Suite is its odd proximity to the bar and music. On a Saturday night, the lounge area practically turns into a club, and the music in the room is very loud. Something to keep in mind if that kind of things bother you. The gym is excellent, though a bit hard to find. Many machines, modern vibe, great locker rooms, one of the better hotel gyms Iโve visited. At times, room service was a bit slow, and things werenโt perfect but I really canโt complain about the individual friendliness of everyone. Iโd return, but would be open to trying out similar resorts in the area.
Be the first to ReplyOne big mistake
They host a magnificent breakfast, great gym and service minded staff. However they also booked a family with a baby next to us (connecting doors). Waking up at 4:30 really didnโt make my weekend at this price.
Be the first to ReplyUnique - Excellent service - modern - highly recommended experience
We have spend amazing days at the Nobu Marbella. The quality of the food was great in all restaurants. The rooms modern and well-equipped. The location in the Golden mile is perfect and the courtesy car can take you anytime anywhere near by. We have a standard in terms of service culture as we run our own business and I have to say: The staff in all hotel facilities was outstandingly friendly and helpful. Be it a fresh purรฉe for our baby, medication against the flu that we have cought or birthday surprises - they made it possible and contributed to a truly great experience. Thank you very much. Experience yourself.
Be the first to ReplyA wonderful discovery
Wonderful resort, from the most fabulous breakfast to an excellent choice of restaurants to fit all tastes. Staff, especially the personnel managing guest services, were superb, from valets to waiters. I especially especially grateful to the concierges' help with restaurant recommendations and the challenge of a cancelled ferry to Tangier. The property is well located, and one can enjoy either the beach or sophisticated shopping. Malaga is an hour by car, and the Alhambra, two. It was a great base. All in all, staying at the hotel was a pleasure.
Be the first to ReplyBest holidays!!!
Amazing hotel!! Restaurant was very fancy, the room was very comfortable, and super beautiful views! But the best was the guest experience team, always paying attention to every single detail with us, they made our best holidays ever! Thank you all.
Be the first to ReplyAmazing!!
It was amazing to stay at the Nobu Hotel in Marbella! Wonderful hotel, excellent rooms and absolutely special services! The WhatsApp concierge service is really easy to interact. Ah and the Nobu signature dinner was really special too!
Be the first to ReplyNobu hotel what a experience...
One of the best places in Marbella, all the stuff was super kind from the beggining one of the best places to spend your vacation on Spain, we are coming back next year. We hope to see again the beautiful sea on marbella.
Be the first to ReplyThe greatest holidays in the last couple of years!!
Me and my family had amazing holidays at Nobu Marbella, I have never experienced such a wonderful time! The whole team was super nice to us, they welcome us taking care of every single detail, if I have to highlight a member of the staff I would like to mention Natalia from the reception team, she was always super nice making us to feel at home, she was very helpful guiding us to visit lovely places and beaches near Marbella! We will comeback soon definitely! Super recommend experience!
Be the first to ReplyMagic
It was one of the greatest times of my life. It is located on the best area of Marbella, and the people who is working there have treated me so nice. I recommend 100% Nobu Hotel. You will love it. Regards.
Be the first to ReplyAnother excellent stay!
Third stay here at the Puente Romano, this time staying at Nobu.
Staff members were super friendly and welcoming, especially the doorman who remember my name throughout and helped me arrive and leave, along with other reception staff, the friendly housekeeping and super breakfast staff.
I was in junior suite which was super with all amenities you could expect including hair straighteners. Comfortable bed. Great big shower room. Etc.
Gym - 5 stars. New cafe by the large pool - excellent comfort food.
Spa - good but a tad over priced.
One of the main reasons I like returning - the breakfast. Itโs amazing!
I always come out of season and found it a peaceful and relaxing long weekend.
More on the environment front please - please give people more options to reuse towels and sheets across all of the resort, less bottled water, more recycling etc please! I know some people will be fussy and expect certain things but others like me, like a bit of luxury but are also happy to do some small things and be given options.
Anyway I look forward to visiting again and thanks for a great stay.
Amazing hotel! Great service
The best service and atmosphere. Super clean, beautiful rooms, lots of entertainment, lovely garden and very friendly staff. I will definitely come back to Puente Romano. Thank you for the amazing (long) weekend.
Be the first to ReplyBeautiful Hotel
I had a lovely stay at the Nobu Hotel. The rooms were really spacious and well designed and the beds so comfortable. Staff and service were excellent and also a great choice of restaurants at the square or at the Beach. I can't wait for my next visit.
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