We had a reservation for 4 at 8:30pm on a Saturday evening. - Olmsted - Buy Reservations
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π 3/5 - We had a reservation for 4 at 8:30pm on a Saturday evening.
By π» @Amara R., 02/14/2024 3:00 am
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Despite our prompt arrival time, we waited an hour to finally be seated. When we did get to our table, our server was never explicitly introduced to us. The person we thought was on our table (they'd taken our drink orders on the patio) was not, and it took another 15 minutes for us to get water from the person who was our server. The experience just declined from there. They asked if we'd like still or sparkling water. I requested tap, as often restaurants in the area offer "still" and will bring bottled. The server's condescending response about still being the same as tap was irritating. The pacing for everything was just off - time it took for us to place orders for appetizers, for additional drinks, for dinner. I spoke to the manager about how long it was taking for us to get appetizers, and he assured us "the magic starts now." But it did not. We had a couple more incidents where we felt condescended to by our server, and ultimately we didn't leave until nearly 11:30pm. At the end there was no acknowledgement about our wait, the lack of improvement of service, or anything. The food was tasty. We enjoyed the scallop crudo immensely as well as the crab and kale rangoon. The duck liver bahn mi didn't stand out to us. The grilled pork entree was very good, if not particularly filling. The cheeseburger and duck fat fries as also a highlight. Despite the quality of the food, it's unlikely we'll return to Olmsted. Being kept waiting despite our reservation, the lack of concern by management, and the experience with our server just didn't inspire warm feelings.
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