Stay away from this restaurant! Worst experience ever! - Osaka Miami - Buy Reservations
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🤮 1/5 - Stay away from this restaurant! Worst experience ever!
By 👻 @EGGY2020, 11/20/2022 3:00 am
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First let me say I never write reviews and definitely never wrote a bad review in my life. However I was never treated with such a disrespect in my lifetime. We had a reservation for 8PM made for the lounge for 6, with a promise that if they will have a spot in the main dining room we will be moved there. Upon arrival we saw that the table in the lounge is not at all suitable to hold 6 people as guaranteed to us, and asked the hostess whether there is a table in the main room. She mentioned that there is a table that while made a reservation and put a deposit, did not arrive in the 15 minute grace period, and it may be a possibility. We were referred to the front desk manager that after a discussion said she will give us the table if we wait for this to be organized etc. After 50 minute of wait, when we were under the clear impression that we are getting the table, suddenly the manager, Josh Lopez came, with a terrible condescending attitude and said you are not getting this table---pay attention---this is after 50 minutes that the people that made that reservation did not come. We will give you a table in the lounge---and there was not even a table in the lounge at that time. I heard from people there that the food is not even that good, but regardless you should always be treated with dignity and respect. He called my friend a lier! and let me tell you, she is the sweetest person ever. Save your money and stay away! And to his managers---I hope you will take care of such an employee, that is not serving you....
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