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Venezia's Best Restaurants that are most frequently booked by customers of Osteria Alle Testiere Venezia
😒 3/5 - Oh dear!
By 👻 @Tour612549, 02/25/2023 3:00 am
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We were so looking forward to this restaurant and booked some time ago as a part of a special birthday weekend. The owner was really welcoming and accommodating. The food was very good as expected. However, for me any restaurant cannot solely rely on its food; service is really important. The waiter appeared to be having some kind of breakdown. He was surly and unhelpful. He sighed when asked for the most straightforward of items and almost threw things down on the table. When I asked about the menu he told me to ask someone else. When he presented me with the dessert menu I asked for a couple of minutes and he said “No you are under time pressure”. The table next to us asked what tea they had and he sighed and said “I have no idea” and sullenly went to retrieve the box. One couple were leaving and complimenting the owner and because the waiter could not get past, he was making faces and raising his hands like Basil Fawlty. We went from really enjoying the meal to feeling that we could not wait to get out of there. It was too busy to speak to the owner before we left. I felt it was such a shame as the restaurant is great, but all I will remember is the terrible service.
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