Good food not so good service - Perbacco San Francisco - Buy Reservations
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😒 3/5 - Good food not so good service
By 👻 @Kaelan, 04/09/2021 3:00 am
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While coming here for the first time with a big client who frequents the establishment often, I was very excited to try this very fine restaurant. While the owner was very friendly and welcomed us both in English and Italian we were off to a good start. Unfortunately, the server we had was very nice but his attentiveness was not so good and the fact he made two mistakes to my order was disappointing, especially since the requests were clearly discussed and the waiter even made comments like " a very nice choice, I will get that for you". Forgetting to switch the veggies for the potatoes in the Halibut order is acceptable, but then when we clearly said we would like to get some green veggies, like Brussel Sprouts with our meals, and him saying, yes, that is a great idea, i will get that for you, and then not getting it, was just not right. So after mentioning Veggies 4 or 5 times, and never getting one Vegetable definitely shows a lack of oversight or care. Being a new customer, I did not raise the issues in front of my client, and I continued to order cheese and more wine for desert, so overall, our meal ended up ok. I know this place can do much better, so hopefully it is an isolated person.
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