Bad Reservation System and Queue without Reservation - Pokémon Café Chuo City - Buy Reservations
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🤮 1/5 - Bad Reservation System and Queue without Reservation
By 👻 @Jiunn Yea N, 11/30/2023 3:00 am
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The Pokemon Cafe is fully booked, the reservation open one month before which is too early. You are not welcome if you book you trip last minutes, unless you are lucky to pick up the released reservation at a random time you logon to the system. There is a line outside for those who wish to wait for any cancellation. THIS LINE IS FAKE, don’t fall for it. We waited 2 hours from 6:25pm to 8:35pm. They have empty table, but they are not serving. And then at 8:45pm, they asked you to leave with “the last order of the day is over”. EVEN WHEN THERE ARE MANY EMPTY TABLE AT 8:35pm. They claimed that they are full house. They could have tell you to leave earlier, but they tell that “you can wait if you want” even when they know they won’t serve you, they just let you wait. We complained to the manager, he asked “the time is over, what would you do?”. Well done, well done Pokemon Center! You should have a better reservation managing system, not by putting a line outsides even when you know you are not able to serve anyone at all. Effort could be made to tell that no cancellation at a partifular timing and close the waiting line!
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