A disorganized Mothers Day Brunch event on May 9, 2021 - Rainbow Room New York - Buy Reservations
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🤮 1/5 - A disorganized Mothers Day Brunch event on May 9, 2021
By 👻 @Kazuko O, 05/10/2021 3:00 am
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It was the most miserable Mother's Day experience in my 63 years of life. My reservation was 3:00 PM in the rainbow room. However My daughter and I were seated at 4:45 PM. When we arrived there at 2:55pm, about 200 people were overflowing at the greeting area, we were told by a greeting staff " the guests whose reservations are 1:45pm are seated now, you must wait at least one hour to be seated so you can just hang out in this area." We hadn't had our lunch, so we were already hungry. My daughter lives in Manhattan, but I live in Pennsylvania and visited her on Mother's Day by a bus. My return bus to Pennsylvania leaves New York City at 6:30PM on the Mothers Day. Then I needed to cancel the brunch, I asked the greeter to talk to the manager of Rainbow room to refund our Mothers Day brunch but what all she did was that just pointed to an elevator, and another greeter at the elevator just sent us to an elevator to the Rainbow room lobby area. Another crowd of guests were waiting there to be seated, we couldn't find the manager to ask for the refund even we asked several hostesses where the manager was. Then I gave up my return bus ticket to go back to Pennsylvania( waisted my return bus ticket) and we decided to eat there, but even at 6:00pm all meals were not carried to our table.
In the middle of COVID-19 pandemic, no social distance could keep in such an overcrowded lobby there with the overbooked guests.
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