Hanoi Horror show :-( - ResDiary Glasgow - Buy Reservations
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🤮 1/5 - Hanoi Horror show :-(
By 👻 @Martin H, 11/19/2022 3:00 am
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Terrible service, expensive, small portions, and disorganised kitchen staff. The good - Nice setting and interesting theme, quirky decor. Waitress was pleasant and explained the menu, but the poor girl serving alone and was run off her feet. The bad: Ordered 2 meals, Apology 1. "No fishcakes". Ok we'll do without. Guy sits at next table 5 minutes later, orders fishcakes and gets them. Partner's meal arrived at 3.10pm. 15 minutes later; it's still the only thing on the table. I ask them to take it back, heat it up and bring both meals at once as we came to eat together, Apology 2. Kitchen staff looked confused as if they've been hit over the head with something. 5 minutes later both arrive together. Apology 3. Small expensive meals eaten. Guy clearing the table drops the cutlery on us. Apology 4. I ask for bill, "sure" he replies. 10 minutes later I have to ask for bill again. Apology 5. The bill arrives and it's completely wrong almost double what it should have been. Apology 6. 6 staff apologies in 1 visit is pretty unacceptable but then having to challenge an £87 bill for an already overcharged £47 meal is taking the pi$$
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