What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - RESTAURANT CIPRIANI Saint-Tropez - Buy Reservations
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RESTAURANT CIPRIANI Saint-Tropez Reviews from The Last Year
They took the reservation but could not keep the reservation
Think of the Seinfeld episode where Jerry arrived at the car rental desk to be told they had no car for him - they took the reservation but could not keep the reservation (thats Cipriani). Bad bad bad service, we arrived on-time for our dinner booking, having reconfirmed via their App the day prior. The hostess asked us to move to the bar as our table was not quite ready, we enjoyed a drink at the bar. We waited and waited to be invited to our table, after 30mins, all tables were still fully occupied, so we asked the hostess again for our reserved table - none were available, so we paid for our drinks and left - enjoying a pleasant meal at Cucina Byblos (a short walk away). Poor/No communication, poor service, just radio silence and shoulder shrugging by the staff. Waiting for a table for a short time is acceptable - but zero communication and stunned silence is not - we never had this issue at any of the other equivalent venues in St Tropez this week. Thanks Jerry Seinfeld for the perspective!
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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