This used to be a great brunch, not anymore - ROKA Aldwych London - Buy Reservations
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🤢 2/5 - This used to be a great brunch, not anymore
By 👻 @Pacey, 03/10/2024 4:00 am
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This brunch used to be so amazing. We were really disappointed on our last visit. The staff rushed us, served us from the menu we didn’t request, didn’t ask if we would like a last round, and also didn’t apologise. When I complained the managers reply was we had over 400 covers at lunch. As a customer this is not what you expect to hear from a 5 star restaurant as the reason for bad service ( if this is the problem Roka might consider employing more staff or reducing table bookings)
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