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Roots York Reviews from The Last Year
Food from the Gods
Unbelievable food, great staff, lovely ambience, cannot make fault at all, a truly superb experience from first course to last, my wife and myself chose the tasting menu which was stunning and outrageously good and i would recommend without hesitation.
Fabulous food and staff in lovely 1890’s Building
Our recent visit to York included dinner at Roots, a restaurant we’d wanted to visit for some time. My wife and I certainly weren’t disappointed, everything was amazing from the welcoming, informative staff to the mind blowing food served in forms only very creative minds could invent. We had the seasonal Tasting Menu including the supplemental scallop with black truffle and cheese course plus match wines. It’s impossible to come up with a favourite course as they were all highlights of the meal. We now know you can turn the humble potato and chicory root into one of the best deserts in the world. Serving bread and butter later in the meal so you can use it to soak up a fantastic sauce from the previous course was ideal and something other restaurants could learn from, bread doesn’t have to come first.
Overpriced
Have to say, Roots didn't live up to the hype unfortunately. Food was good, but just not worth the price. Having bread as one of the taster courses and also a mouthful of broth (whilst tasty) felt a little tight. When asking what the difference was between two Gin options on the drinks menu, the waitress said she didn't know and didn't offer to find out either - wouldn't mind if this was a regular restaurant, but just not what you expect at a Michelin starred resultant from a very well respected Chef.
Fantastic Michelin-starred dining experience
We have dined at Roots several times since it opened as we are lucky enough to live a short walk away. without fail the food has always been incredible. There is variation every time we dine which keeps things interesting. The wine pairings are always spot-on and the attention to detail and service are always exceptional. I’m sure we will continue to visit for special occasions in the future!
Great experience once you get past the booking process
We came here for lunch and had the lunch menu, one vegetarian and one regular. We were welcomed quickly and immediately taken to our table, this felt a little rushed and we couldn’t get there earlier because doors opened at our booking time. Waitress on our table was excellent, friendly, helpful and knowledgeable accommodating my request to swap in a particular dish from the tasting menu. Standard of food was excellent, of the 7 courses I had there wasn’t one which was just OK and a couple were really amazing. Stand outs for me were a cod course, the insertion, and a hogget course. Sweet courses were also special with a granita and rhubarb courses being a stand out. For the vegetarian those courses were also a very high standard. My seat had a view of the kitchen and both the management of the pass by the head chef and the attention to detail of the chef’s preparing the dishes were fascinating. It was lunch so we didn’t go mad on the wine but I would say we were sceptical of the idea wine could come in a tin however the two wines we tried were excellent and almost sensibly priced. Only other comment is that it’s not cheap, we shipped over £300 for two and you have to assess value in your own way but we were happy with the experience for that price. Overall a great meal to the standard you would expect for a star and a Black Swan derivative. Only reasons for dropping a point were the rush on entry and the booking process. When I tried to book through their website I was taken to a 3rd party website that tried very hard to get my details. The contact details of people who dine at this level are very valuable and I am extremely cautious who gets mine. My refusal to give them over meant I lost the booking originally and only got a booking after sending a sarcastic email complaining.
Amazing tasty food in stunning location
Exciting, tasty, delicious food at Roots. This was an incredibly special evening for my birthday at a restaurant in a really beautiful city. The food really was spectacular, it was so clever and so impressive. Nice touch when we arrived there was a birthday card at the table for me. The tasting menu paired with wine was really spectacular - all the courses were just sublime and we thoroughly enjoyed both of them! Including the supplements (scallops and cheese). The staff were really attentive and informative as well. It is pricey, so be prepared, but it’s totally worth it.
A great Christmas present from my wonderful son!
Exceptional service from knowledgeable staff, who served both food and wine in a timely and professional manner. Roots lived up to its reputation, having eaten at The Abbey , Roots is up there with the best Tasting Menus we have experienced though it comes at a price. Our only disappointment was the extra charge for the scallops course which seems unnecessary given the cost, so we declined. The wine pairing which were complimentary for our visit were very good and we loved the British Fizz. We both felt the final dessert dish was very sweet and over loaded the menu and we would have preferred the scallops dish instead. However after almost 3 hours of superb fine dining we left feeling we would love to return if they offer the complimentary wine pairing in the future.
Lunch
Set in what used to be a public house the set up was tastefully done and the service was exemplary (lots of staff). We opted for the tasting menu and the wine pairing. A split decision on the experience. I thought the food did not match up to the price tag or the sales hype. The food was nice (as were the wines) but for this sort of experience and price you want to be blown away (wasn't). This is now a well populated market in Yorkshire and there are better.
bad fish
We had the tasting menu- exceptional at the time. However, of the party of 6 , 5 fell with very bad food poisoning later that evening. We identified the problem as the fish course of the menu which didnt smell that fresh when it was served. One of the group decided not to eat it- funny that they were the one that wasnt sick. S..t happens when you are eating good food, however Roots response was to deny all blame when we contacted them to let them know. In fact they asked us to provide them with a stool sample- pretty difficult to scrape it off our bathroom wall!! We werent looking for a refund, more of an apology and a sign that they'll keep a more careful eye out next time they serve the dish. Pretty poor going for a place that is reliant on its reputation. We wont be eating there again.
Yorkshire Goodness
Well, what a fantastico visit to Roots we just had. The city was crazy busy on a Saturday night and the rain was bucketing down. Soaked, flooded but then well-fed in a luxury restaurant. The pescatarian tasting menu was top class. Stand out dishes were Cod/Razorclam/Dill (why always dill?) and also Monkfish/Beetroot/Cherry. One of the desserts was also straight from the Banks' playbook - Potato/Chicory Root. Yes, that was the dessert and one of the stickiest and most delicious imaginable. It was Michelin Starred brilliance. Thanks to everyone who works there for a terrific evening.
York's Best Restaurants that are most frequently booked by customers of Roots York
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Any seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted