Food is excellent. - Rosa Ristorante Henderson - Buy Reservations
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Henderson's Best Restaurants that are most frequently booked by customers of Rosa Ristorante Henderson
Ranked #19 in Henderson's Best Restaurants.
🤮 1/5 - Food is excellent.
By 👻 @EB F., 03/10/2024 4:00 am
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They tried to up the ambiance by playing live jazz, but, still mediocre. Service is lousy, lousy, lousy. Two of us were seated in a little corner of the room. Fine, it's a weekend and they could be in full capacity, besides, we had no reservation. The maitre'd handed us our menu. Five minutes later, a server took our order. That was the first and last I saw both of them. 10 minutes or so, later, our food and drinks were served by a kitchen staff. I asked him if he was our server, he replied 'no'. Fine, the person who took our order (our server?) was just nonchalantly passing by us without any care. We wanted to have some bread, but, he was ignoring us. I felt like I was being discriminated against, it was an odd feeling, while he was hand and foot catering to the other guests, which by the way came in later than us. So, we finished our dinner. Nobody came by to ask if we needed anything, no one, not a soul. The staff was just passing around us like we did not exist. After finishing our food I flagged down a guy for our check. Am I going to wait for someone to pick up my credit card or do I have to pay up at the front desk? After 10 minutes waiting and no one showing up, I stood and decided to pay at the front desk.I saw a person there, maybe, she handles payments as well. But no, a person behind me called my attention, he took my credit card, probably the cashier. The cashier computer was hidden behind a curtain on the side of the room. To recap, food is excellent. Ambience is mediocre. Service is extremely terrible. I live a mile away from The Village in Lake Las Vegas.
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