This review is not so much about the food since the food - Ruby's Diner Las Vegas - Buy Reservations
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🤮 1/5 - This review is not so much about the food since the food
By 👻 @Piikoi-Johanna H., 03/25/2023 3:00 am
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This review is not so much about the food since the food was good in our opinion. This review is about the service. We ordered our food and found a place to sit on the outside of the restaurant. The only sign posted was one that said "cocktails to go." It did not mention anything about not being able to sit there if you ordered your food and are eating at the restaurant. So I sat there and waited for my husband to grab out food. We also saw other patron sitting there, eating and drinking. It had a bar with several places to sit, eat and drink. About 12-25 min later my husband comes back with the food in take out plates. We noticed that it was not what we ordered as far as getting French toast instead of pancakes. We also did not receive syrup for the French toast. I got up out of my seat to get the syrup and went back to my table. Not even a minute later, the worker who I just picked up the syrup from, comes out and says, "This is for dine in only. Are you ordering drinks?" I replied, "no, but we are dining in."Worker says, "Sorry this is for dine in only and for drinks." (Referring to alcoholic beverages). My husband and I looked at each other, BIT OUR TONGUES, packed up our stuff and walked away. We chose not to say anything for the sake of keeping peace. #1 I was sitting there for 12-15 minutes and not once did anyone ask us if we wanted to order anything or how we are doing #2 The worker JUST SAW ME when I asked for syrup so why would I NOT be dining in?#3 Make your signs clearer or adjust accordingly to suit the need of the restaurant So now we don't want anyone to go thru the same experience..it wasn't busy until AFTER we sat down initially to eat our food Ambiance...it's an airport, (Harry Reid, Las Vegas, NV) high foot traffic but we came at a great time, just before the rush!Please do better!!!
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