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🤮 1/5 - We decided to have dinner as a family at the airport before
By 👻 @Jacqueline m., 04/08/2024 3:00 am
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We decided to have dinner as a family at the airport before our flight. We all were excited to have some dinner at a diner since we have very few in Vegas. As we showed up to the host stand, Carlos seemed bothered that we had a party of 8. He then walked away for a few minutes and came back and said he was unable to find any tables for us. He did offer a stand up table. He walked us over to the large tall table, provided us with menus and walked away. We quickly noticed that there were only 6 chairs for us to sit. We asked him if he could bring us so additional tables and he quickly said no and suggested we eat standing up. We kindly asked him if we could sit on the tables right next to our current tables and he said the station was closed. We were confused as the tables were literally next to us and other people were sitting in the "closed" section. We all agreed to eat standing up since we were going to have a good dinner for my daughter's 7th birthday. We noticed that we could order from a barcode on the table since Carlos took several minutes before coming to our table to take our drink order. As we're just about done ordering food, Carlos walked over and said he would take the order. We kindly told him we were just about done ordering thru the barcode. Very rudely he stated that we needed his authorization to order thru the barcode and that he would not authorized us to order thru the barcode. At this point we were 100% sure he was bothered by our presence and we decided to leave. We walked over right next door to CPK and received top notch service. Carlos should reconsider taking some customer service classes. Very rude and unprofessional. His appearance also looked unprofessional.
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