We had a reservation for my husband and I to have a date - Ruth's Chris Steak House Reno - Buy Reservations
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🤮 1/5 - We had a reservation for my husband and I to have a date
By 👻 @Erin L., 03/04/2024 3:00 am
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We had a reservation for my husband and I to have a date night. We walked in right on time and the two hostesses would not stop talking. Finally they stopped and said "how can we help you?" What they should have done was immediately stopped talking and Welcomed us in. I said we had a reservation and they said our table would be ready shortly. That's all they said. So my husband and I awkwardly wondered into the bar. They should have suggested the bar and that they would come get us when our table was ready. Horrible way to start our experience. Zero customer service right from the start. Our waiter Jack was great, but our food was very disappointing. Ordered crab stuffed mushrooms appetizer and it was very tasteless, my sea bass was very fishy and was served on a bed of beyond oily spinach. Like so much oil. The mashed potatoes were also covered in oil. Even the brussel sprouts were soaked in oil. Our dinner was $235 and so extremely disappointing. We are locals and we won't be back.
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