Shameful half board deal. Avoid. - Savoy Palace Funchal - Trade Reservations
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🤢 2/5 - Shameful half board deal. Avoid.
By 👻 @Companion48108, 03/17/2024 3:00 am
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We stayed for 7 nights in March 2024. The hotel, service and catering are as others positively describe. It is very good. We booked via British Airways and took a seaview room and upgraded from B&B to half board. The half board cost us an extra €850 (approx) That’s around €57 per night, per person) which would not have been unreasonable but when you checkin you get two pretty unpleasant shocks. The first is that dining is restricted to just two restaurants and in those restaurants there is a limited and very restricted “special” menu prepared for half board customers. If you don’t like the choices in those menus, you can choose to eat a la carte in those same two restaurants OR indeed in any restaurant in any of the Savoy group hotels in the island. But here is the crazy, unfair and pretty nasty bit. If you do chose to eat in those places a la carte you are granted a measly €25 off the full a la carte price - remember that we had pre-paid €57 each per night and the hotel’s dine around ”deal” offers just €25. The hotel “trousers” €32 for each guest (€64 per couple). The staff acknowledge how unfair that is (I call it theft) and simply say “Sorry, that is head office policy, we can’t do anything about it”. Well, “head office” your policy is a disgraceful practice. You should be ashamed.
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