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🤮 1/5 - Buckle in.
By 👻 @Liz J., 01/25/2022 3:00 am
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"Breakfast with Santa" was the worst restaurant experience I've ever had. I hope my review stops someone from spending a crazy amount of money ($32/adults, $14/children) for spoiled food, a mall-Santa experience, and zero service.First, the high price was clear when I made reservations and I was happy to pay it because I have high expectations of Homestead. Well... the expectations are dashed.Spoiled Food:The buffet had a variety of food items, but they were poor quality (muffins/danish tray from a frozen box, scrambled eggs from a carton, Bisquick pancakes, etc.). Worst of all, the sausage and bacon smelled and tasted rancid. The only redeeming food items were the breakfast potatoes and hot chocolate bar which our kids seemed to enjoy.Santa:Santa was not there when we arrived, and when we finally noticed him he was tucked in the farthest corner of the room. Santa was fine; kind and looked the part. But their was no experience. It was a classic "mall-Santa" set up. (Wait in line, sit on the lap, photo-op.) At this price point I was expecting more of an event or experience - maybe he could enter the room ringing bells, ho-ho-ho-ing, spend a little time talking to the children, etc. No Service The only service we received was when the hostess handed us our bill. We seated ourselves, served ourselves at the buffet, and even had to chase down one of the kitchen staff to ask for water.Price: Our bill had an added 20% gratuity. 2 adults and 4 children cost $177!! Typically, we can play on spending between $75-$100 to feed out family, but this worse than a complimentary hotel meal. I wrote a letter to the management of Simon's restaurant with my complaints. That was seven weeks ago and I have heard nothing from them. Please, spare yourself a horrible experience and a chunk out of your wallet! You'd do better going to Denny's and seeing Santa at the mall.
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