Bland salty food and rude staff - Six By Nico Belfast - Buy Reservations
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🤮 1/5 - Bland salty food and rude staff
By 👻 @Jill, 03/11/2023 3:00 am
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From arriving at the restaurant to leaving the experience was overall very poor. The front of house ‘welcome’ felt like we had inconvenienced the host. She proceeded to sigh and tell us we wouldn’t get our first course for 10 mins as we 5 mins arrived early. There was no one else waiting on a table when we arrived. I don’t expect my food to be set on the table as soon as I arrive, it’s nice to settle in, take off your coats, read the menu and select your wine, without the food arriving straight away as it did for the table next to us. The wine server was lovely, really friendly and professional, after that it went downhill. The food was salty, bland and cold. Wasn’t as shown in the photos, with real lack of colour on the plate. The same ‘Japanese mayo’ seemed to be used across multiple dishes. The food was practically thrown down, the servers reached across the table and over food to serve the rest of the table instead of walking around the table to serve food from the other side. Cutlery was thrown down on the table between courses. The staff described the dishes so fast and quietly and like robots you couldn’t understand anything, when asked questions they couldn’t answer you. We had the broth poured over two of the people at the table, a simple fix would have been for the server to walk around the table to serve them at their own side rather than reaching over other people and their food, to reach the plates. Poor service bordering on rude. Bill was thrown on the table with ‘you need to leave’ even tho we had 20 mins left on our booking. The people next to us arrived after us, had the wine pairing and left before us. I understand that restaurants are under pressure at the moment but Japan has some amazing food and this menu didn’t reflect this fact. I’ve had better food in an Asian style chain restaurant. There was nothing on the plate that wowed me. Diner style restaurant, conveyer belt food, lack of staff training, I won’t be back! A warm welcoming smile, some staff training on how to present the food would have saved the whole experience. A smile and a warm welcome costs the restaurant nothing!!
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