Almost raw chicken!! - St Regis Mardavall Mallorca - Trade Reservations
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😒 3/5 - Almost raw chicken!!
By 👻 @Philippa B, 10/07/2023 3:00 am
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Just at at the beautiful beachside restaurant and whilst the food was full of amazing flavours, I was very disappointed with our treatment. My chicken, though delicious, was really undercooked (almost raw in places)! The lights were dim and atmospheric, so I didn’t notice until near the end of my meal. When I pointed this out they said “sorry madam I will get you a fresh one!’” I didn’t want another as by this time I was full but I was shocked that when the bill arrived, they had charged me for the chicken!! There was no apology at all and it was only after I complained that they offered to take the price of the chicken dish off the bill. Very poor service which made me feel undervalued and unimportant. What a shame!!
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