I was cursed at, insulted, laughed and yelled at by the Daniel the manager. - Sushi Garage Miami Beach - Buy Reservations
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🤮 1/5 - I was cursed at, insulted, laughed and yelled at by the Daniel the manager.
By 👻 @Sid Beraha, 01/06/2022 3:00 am
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I’m never been so disrespected by an individual in my entire life. Today is my wife’s birthday as a surprise I took her and her best friend for dinner. Mind you we are regulars on average we attend happy hour at least 5-8x a month. Tonight upon being seated we were told by the hostess you have 1hr and 15 mins to eat, drink and leave. Not the greatest start to a birthday celebration but nevertheless we sat down and ordered a ton of food & drinks. After we received her birthday desert we were approached by manager Daniel. This is where things took a turn for the worse. We’ve been coming to sushi garage for years and we’ve seen Daniel before he’s even been our server a few times and needless to say he is simply the WORST. I’m actually surprised they would promote someone like him into management. Fun fact: The last time he was our server not only did he have a black eye and a busted lip but he attempted to charge us for items we never received and then argue with us saying we were lying.
Tonight was the last straw instead of asking us in a polite matter to give up the table his exact words were “I noticed you paid your bill and if your not ordering anymore food you need to leave I have other people waiting for the table” At this point not only did we feel disrespected but we just spent close to $200 only to be treated like crap. My wife being upset as she rightfully deserved to be told him you don’t need to speak to us in that matter we come here all the time and every time you give us attitude. Daniel laughed in her face and said I don’t care get the fu*k out I have people waiting to spend money. I told him don’t ever speak to us in matter and with an arrogant smile on his face he said if you have a problem with my management style call Juvia and tell them Daniel sent you, we’ll see what good that will do. I told him I will and not only was I going to report him but I wanted his bosses information he proceed laugh in my face and say “You dumb fu*k I am the boss so fu*k you, now get the fu*k out of my restaurant. Matter of a fact don’t ever bother coming back here because I’m going to blacklist you right now. I don’t ever want to see any of your faces here again and if I do I’m going to personally spilt in your food” I was in absolute shock I couldn’t believe someone let alone a manager of a restaurant was speaking to us in this matter. As I walked out I told him I’m going to call Juvia Corp you will not get away with speaking / treating us in this matter. He continued laughing and said report me all you want, you dumb fu*k if you think you’re the first person to write a bad review about me thinking it will do anything you’re going to be seriously disappointed now get the fu*k out your holding up my line.
I’m posting this for two reasons one because no one should ever be treated how we were tonight and two because if Juvia allows this to go unpunished. I will make it my mission to post this same message across all review sites and will email the entire Juvia management team daily until I receive a response on how they are going to handle this incident.
To the management if you’re reading this if I don’t hear from you within 48hrs. I will report you to the better business bureau and attach all the complaints listed on here against Daniel until you do the right thing which is FIRE him.
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