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Sycamore Vino Cucina London Reviews from The Last Year
When you have service 10/10 your bday it’s out of this world
Me and my friend met at this Italian restaurant for birthday lunch. It’s a beautiful place. The food was tasty, everything we had. We all were so happy, satisfied and all agreed that the best was the service. 10/10 We been served by wonderful lady Mari France. She was the star of our experience. She looked after us so well and gifted us with her smile that we said we will come back there again. Thank you! And we love you Mari France you r the best!
It needs tightening up
It’s possible that they caught me on a bad day. The welcome from the Maitre D was not great. I waited to be acknowledged and he ignored me, only responding when I called to him. The table we were given was in a high traffic area next to the bar. There were other, better tables. It was a mistake on our behalf not to be asked to be moved. The atmosphere was very “hotel lobby” with people waiting with luggage (when we were there) and the majority of tables set to be used with the bar and not as a restaurant. Service was slow and difficult to find. On two occasions, I had to get up to look for someone. I had to get up to pay the bill. One side dish was missing. The bill was wrong. The green salad falls outside the spec that I would expect for a green salad. We spent a lot of time waiting for our plates to be cleared. I didn’t pay the service charge. The waiter said that he thought he needed the manager to cancel the service charge, I pushed and he discovered the ability to do it himself. The first course took roughly fifty minutes to complete so if you are tight on time for pre theatre, it’s possible that you might not make it unless the pre theatre set is designed to be faster – perhaps it is. The food is actually fairly good although on quite a short menu, some items were unavailable. The pictures on Tripadvisor are largely accurate. Mains definitely require a side dish. Portions are small and you need at least two courses. The price, however is very, very punchy for the quality. Two mains, two desserts one side one beer and a soft drink was £82 at the full menu price after 12.5% service. To their credit, the beer prices were reasonable (for London) at £7 for a pint. You can get offers here and that is the only way that you should do it as a diner paying your own bill. Most people eating here, I suspect, are doing it on expenses. As an experience, I found it a little odd. There was more work than I felt was necessary on my behalf and those prices are aggressive. Being positive, hygiene was good and there is a really nice jazz venue downstairs. The waiter and waitress were pleasant. It needs tighter organisation and the value proposition needs to be better.
Great Starters and Desserts, Disappointing Mains and Long Waits
A beautifully decorated restaurant but the food didn’t match the price tag in my opinion. We ordered the fig + salami sourdough bread, the spicy prawn cocktail, fries, crab linguine, Devon chicken 2 ways, 7 layer chocolate cake, chocolate fondant with cherries and 2 glasses of wine. Total bill came to around £153 with service charge (before our first table discount). Starters and desserts tasted amazing. The wine we got was nice and smooth. My favourites were the salami and sourdough and the 7 layer chocolate cake. The chocolate fondant was lovely but slightly too rich and the prawn cocktail had no spice. Our main issue was with our mains. The large crab linguine was over £28 I think and the portion was childlike. Not enough for a fully grown man to eat as a main so we had to order fries. The chicken dish was well portioned but extremely dry. It needed to be cooked less and have more sauce in the dish. The veg was the best part of the meal. Service was brilliant to start, our server was very friendly and humorous. However, the wait between courses was extremely long and once we had finished our meal getting the bill took a while. I think we were in the restaurant for about 2.75 hrs in the end. Overall an okay experience but we probably wouldn’t go back due to the disappointing mains.
Fabulous food
We were walk in customers after a matinee performance, the staff were lovely and very attentive. The food was fabulous, I had chicken 2 ways and my companion had crab linguine and we both had chocolate fondant with cherries which was divine. We came across the Sycamore totally by accident, what a great find!
Best Breakfast space in England
This restaurant offers a wonderful variety of healthy breakfast options. The hospitality is superb and you feel very welcome and comfortable. The service staff is the best I have ever seen, working together as a team. Mary France is a special person who makes your visit memorable. She pays attention to every detail and treats you like family. She is the main reason why this is my favourite breakfast spot in England, followed by the delicious food.
Left because of poor service.
We came to the restaurant as walk-in customers. The restaurant was fairly empty and we were told that they would clear an empty table for us while we waited at the bar. Whilst waiting the bartender ignored us. We weren’t offered a drinks menu or even acknowledged. Meanwhile, the waiter who was clearing a table for us had since given the table to another group. We waited a further 15 minutes - nobody acknowledged that we were there and there seemed to be no sense of urgency in giving us a table. We decided to leave. It might look 5 star but the service is definitely one star service.
Best time we had
From the moment you step inside, the warm and welcoming atmosphere sets the stage for an unforgettable dining experience. The attentive staff adds a personal touch, ensuring every visit feels special. The menu boasts a delightful array of dishes, each crafted with precision and flair. Whether you’re savoring their pasta dishes, indulging in delectable desserts, or exploring their extensive wine selection, Sycamore Vina Cucina consistently delivers a culinary journey that leaves a lasting impression. It’s a haven for food enthusiasts seeking an elegant, yet approachable, dining experience in the heart of London.
Very disappointed
Very dissatisfied and disappointed. Service was terrible. We waiting nearly 30 mins for some ice and drinks. The food was ok very slow. Our chips did not arrive. When bill came i checked to ensure chips were not on it to notice extra water and drinks were on our bill nearly £40 extra on our bill. Wouldnt go back.
Major Dissapointment
Was so looking forward to visiting here based on previous reviews but was a definite let down. We had booked a table for 6:30pm on Saturday 2nd December. When we arrived we were told there were problems with their orders getting direct to the kitchen that we would have a possible one hr wait. As we had it booked we said ok and as we were being taken to our table in the restaurant end the waitress changed her mind and placed us at a table in the bar seating area. There were four of us but the seating places were only set for three and she said I’ll fix up another place setting which didn’t happen until constantly asked. The service was appalling we ordered water, cocktail, wine and glass of ice. The orders took forever to come even though we were shouting distance from the bar. We already had one bottle of water finished and had requested another and still had not got the ice from the original order. On request of the bill my daughter just quickly checked it as we had ordered chips which never came. We were being charged for 3 bottles of water even though we only had two, there were two other items on the bill not belonging to us which turned out to be the drinks for the table next to us totalling over £35. I would avoid this establishment like the plaque. It was the worst experience I have ever encountered
Great service and delicious vegan dishes
Excellent service and wonderful memorable food. As vegans, we were especially grateful to have our needs taken care of (even though the restaurant is not specifically geared toward vegans). We will return.
Great day and evening - Shelina really looked after us.
Attended the DW xmas party and the restaurant handled the event really well. A great night was had by all. Shelina gets a special mention for looking after us so well.
Spectacular service and food!
The service and food were on point for the DE party but the best part was Shelina! Her service was exceptional and I cannot thank her enough. Can't wait to come back again! Thanks Middle Eight team!
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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