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Tao - Dusit Thani Reviews from The Last Year
โค๏ธโค๏ธโค๏ธโค๏ธ
Thanks Excellent food and excellent service. Truly excellent food, and the reservation service with Miss Habiba is very good at Tao Restaurant.๐นโค๏ธ๐๐ฅฐ๐ฅฐ๐ฅฐI am very happy thank you all team๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐ฅฐ๐๐ฅฐ๐น๐น๐น๐น๐น๐น๐น๐น๐น thanks habiba for helpโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธโค๏ธ๐นโค๏ธ๐นโค๏ธ And cherries also
Zero out if 10 to staff attitude
They forgot to change the reservation time i requested, always make sure that they proceeded your request. The staff there are not even smiling and found them not friendly at all
Too loud music
Music is too loud I asked many times in many days about that and no one listened It's not a club it's a restaurant and music should not be that loud
It was fantastic and relaxing. Enjoyed every bit of it
Best service, food and staffs are really polite, well mannered, friendly. I really want to thank Arlene and Brian for the best service. They are polite and friendly. They deserve a promotion
Service is becoming a real issue
Had a couple of business partners that I invited out for dinner after a long day. Had no prior reservations. The lady at the entrance was not nice and she kept insisting for 10 minutes that he can't allow us in even at the bar although we could see a number of empty tables and chairs ๐ช at the bar. Finally she offered us seats at the Teppanyaki table and even then she was so annoyed that she did. The Teppanyaki chef was very pleasant and took good care of us. Although the waiter who took our order was polite he was very slow and not attentive to our orders. We were not offered napkins and I had to go around to get paper tissues myself. Finally the chef witnessing our frustration called the manager. She was very professional and turned things around immediately the towels appeared our dishes came & she offered us free coffee and dessert to make up for the previous behavior. Unless she did that I was going to decide never again to go there. However now I will give it one more try maybe they will manage it better. The restaurant offers a wide variety of Asian dishes and mostly of good quality, the sashimi was good and of course the Teppanyaki, the Thai was average though. Price on the high end they have a full bar too
Great dinner in Egypt
One of the top restaurant I meet. Excellent beaf, rice and vegetables. Excellent red wine and great courtesy and professional by Suchi. Thanks a lot Suchi for advice me the excellent food.
Thanks Jun & Tao Egypt
Jun is amazing. She helped with booking, checked on our food & made sure we have a great experience every step of the way. Thanks Jun & the entire staff at Tao Cairo
Good experience
It was really amazing to visit a wonderful place like that ! The staff is super ๐ Food is so yummy too I have been at many restaurants before but this time was different
Luxury experience, amazing staff, great food!
The restaurant is beautiful and the food is amazing, the staff is so attentive and so helpful, Arlene took such good care of us and the whole reservation process was so smooth despite a large party.
Nice food but disappointing staff
Despite the restaurant being only partially occupied, with around 40 to 20 per cent of its tables in use, the host gave us a hard time about not having a reservation. This was surprising given the number of available tables. Once seated, our experience did not improve. The staff repeatedly hurried us, making us feel pressured to eat quickly. This approach to customer service significantly detracted from the enjoyment of our meal. When we decided to finish our meal quickly and take the remainder home, the staff's attitude further soured the experience. They questioned our request for additional rice in a confrontational manner, which was unexpected and uncomfortable. Moreover, the bill amounted to almost 11,000 Egyptian pounds, a steep sum considering the quality of service provided. To add insult to injury, when we requested our leftovers to be packed, we face anther attitude and for stamping our parking the restaurant demanded an additional 60 pounds for the service, we pay 11000 and been asked for 60 pounds in bad way also and left without any explanation . This seemed quite unreasonable and left a lasting negative impression. Overall, my experience at Tao restaurant was disappointing. The negative attitude of the staff, coupled with the high cost, significantly overshadowed the quality of the food and the ambience of the place. It's disheartening to see a potentially great dining spot diminished by poor customer service
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