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The Cheesecake Factory 3393 Peachtree Rd NE Ste 3076A Atlanta, GA 30326 United States Atlanta Reviews from The Last Year
Falling off
I use to love the cheesecake factory the last two times I been food just wasn't good I have the factory nachos and the little chicken I did have was over cooked and dry really just a bunch of chips and cheese my son had the first and fries two little pieces of fish like the got one piece and cut it in half to get two pieces and my girl got the steak tacos and each taco had one little strip of steak on each taco we was like what is the food quality good down and price going up
Visit with family
All very good and delicious... I recommend it, the food is very good and the service is quick. There are many varieties in cuisine
There is a reason that this place has the lowest
There is a reason that this place has the lowest satisfaction scores of any sit down restaurant in the area and tonight I found out why! It isn't good folks, it just isn't good. I think you will notice that I leave more positive reviews than negative reviews for restaurants cause I want to find the good in a place if I can, but when a place lacks the basic ability to be in the service industry, I will inform the general public cause I am relied on by my fellow customers. Let me start here and save you time. Don't do it, don't come here, you work hard for your money, but they don't work hard for your money. They will treat you like a read headed step child and then hold their hands out for money like a dude stung out on crack who has no money, but desperately needs his next hit. I eat at Cheesecake Factory about once a week in different cities across the country, but never have I experienced a more lazy and less interested crew at a Cheesecake Factory. They are an exhibit on how to not succeed in this business. I am not sure if it was the rare combination of overwhelming weed scent and indifference or the lack of work ethic, but whatever it was, it sure was special. The most impressive was the manager, who walked by 2-3 times and was apparently on that each time, I had not been approached by anyone yet, had no silverware, no drink, no nothing. Her ability to not give a hoot was unparalleled in this industry. When I finally asked if they had a server for this section, she found this annoying apparently, cause it must have taken away from her ability to do literally nothing and pretend she cared. Her attitude was not in line with leadership, it was in line more with a drug dealer who had herself been hooked on her own supply, but had not taken a hit in days. Agitated and rude was her approach once I nicely asked. Keep this dumpster fire, this useless manager and the entire staff in the area I sat. I realize a half filled section is hard for the underwhelming talent people they have hired, so I have one question. If I actually had the chance to spend money here, could I have written it off as a charitable donation? I mean, I would have gotten less than nothing in return for my money. Hopefully corporate shuts this dump down!
They could never make me hate you! I love me some
They could never make me hate you! I love me some Cheesecake Factory y'all! So I came here on a Friday night with my mom and aunt to celebrate my aunt's birthday. We parked in the lot right across the street. The parking was free which is always a blessing in Atl. Our waitress name was NeNe. She was super cute, sweet, and accommodating. My aunt and mom can be a lot when they get together but she handled our table very well. I had the raspberry lemon drop to drink. For our appetizers we got the street corn, eggroll sampler, crab dip, and the mac and cheese bites. For our entrees, we got the shrimp scampi, fish n chips, and the Jamaican black pepper chicken and shrimp. For our dessert we all had the pineapple upside-down cheesecake. Definitely will be back. Will always be one of my favs!
Nice!
Nice place and good service. Friendly employees and we only went here for coffee and cheesecake. Wide choice and delicious flavors. It is quite a task to finish such a large piece. It's top sport, but the good flavors do help. Great restaurant.
Always love coming here with my wife for our anniversary.
It was our first date! Highly recommend the Moscow mule!
Visited last night.
Would leave 0 stars if i could. From the minute we arrived, it was a downhill slope. Host acted as we were an inconvenience. Didn't know wait times either. Didn't care to ask anyone else, just made a guesstimate. Our server didn't know what was on draft NOR the sizes of drafts available. As a career server, this is unacceptable, especially for a chain such as this. Not only was our service subpar, our nachos appetizer was cold. And our shrimp scampi and steak Diane were plated so unpleasantly i didn't want to eat it. My steak looked like a hamburger patty smothered in gravy. To put the cherry on top- my partner and i were both up in the night sick. And I'm certain this is no coincidence. We were shoved into a back corner booth and checked on once by our so called server. To pay $60 for a meal like this is a disgrace. I asked to speak with management... I then waited over 20 minutes before just paying my bill and leaving. I will not be returning to a cheesecake factory... and especially not this location.
My little sister really wanted to eat here for her
My little sister really wanted to eat here for her birthday, i would go here when i was a lot younger to grab a quick bite but have not as an adult & i would have to say it was actually really good. We had a very sweet waitress & she serviced us well. It was the weekend so it was pretty busy but we still got accommodated very well. The bread was good, my salad was very good & so was this VERY well seasoned chicken dish i had. My sister also enjoyed her mini burgers & pasta with meat balls. Ambiance was cool, all you hear is just others speaking as it is a huge place with many people! I'd take my son again/my sisters. I had no complaints! I would recommend the bow tie chicken pasta i had 100%, it was also a hugeee plate that can be shared.
Cookie was so accommodating with my allergy at the Togo
Cookie was so accommodating with my allergy at the Togo stand. 10/10 service! The cheesecake was super great and tasted fresh!
decent food and nice setting, i recommend the cajun pasta.
the service is nice as well! make sure you grab a cheesecake too!
It was so busy.
This wasn't the first time I came and it was like this. We ordered. The waiter was nice. Very talkative. Brought bread without request. Food took so long I told him to send it packed so we could leave. It had been over an hour! The food was fine. The Oreo cheesecake was fine. The celebration one was good. I am never going back.
the 5 STARS are ONLY designated for the Cheesecake .
the Factory has formulated one of the greatest recipes for the dessert . literally ANY flavor will provide your taste buds with the hit they're looking for . + the waiting scene at the cheesecake | latte bar is iconic . CAUTION: don't take a table . the regular food here is the opposite of the cheesecake reviews . . .
- they said their bread wasnt ready.
I mean in 20 mins it just never came out. - I asked if they could substitute the liquor in their espresso martini. She said yes! But only for other vodkas now. I said "not tequila?" She said no. Not even for an up charge? Now someone tell me how that works. - it's Saturday afternoon. 12:30pm. I asked for buffalo blasts to start. She came back and said they ran out of buffalo blasts. I mean at that point, you guys can't do anything for me. Awful awful. But the wait was only 20 minutes :)
Horrible experience
The overall dining experience at The Cheesecake Factory has declined significantly over the past few years. The food was not good at all. I ordered the jambalaya pasta and my dish was so bland, it tasted like there was no seasoning in it. The waitress we had wasn't attentive at all. My son ordered chicken quesadillas and no type of condiments/sauces were provided so I guess they expected him to eat dry food. He asked for sour cream and salsa. We were told they didn't have salsa but had pico de gallo instead. It took forever for her to come back and when she did, she brought the pico and no sour cream. Had he waited on her to bring the sour cream, his food would have been ice cold because she actually never did bring it. It was time for us to pay and leave before she even realized she still had not brought it out. My daughter ordered the kids flatbread cheese pizza and it had a piece of hair in it. The utensils were dirty as hell. Not one time did our waitress come around and ask if we needed refills. We had to flag her down. It took forever for my kids' lemonade drinks to come out and she kept saying she was waiting on the bar to fix them. It should not take over 30 minutes to get a freaking lemonade! And had she been doing her job the way she should have, she would have offered water until they received their drinks. That was the least she could have done. Sorriest, most unattentive waitress ever. We didn't leave a tip. She didn't deserve one at all. We will not be returning. If you're thinking about dining here, don't waste your time. Take your money somewhere better. I wish we had gone with our other option. This was my wedding day and we had visitors from out of town. I hate that they had this type of experience.
A must stop for us!
Always a must when we are in Atlanta! My kids always insist we have dinner here at least one night my go to is always the chicken Bellagio!!!
Never disappoints
Never disappoints. My favorite restaurant is the Cheesecake Factory and they never disappoint. Despite the busyness, our food was served hot, delicious and on time. Our waiter was professional and courteous. Will definitely return.
Melted cheese cake overcharge
Food was good and expensive. We were seated in a good spot especially since we had small kids. They had no one to work the pasta area, so we could not order pasta!šEverything else was fine until we got our cheese cake to go. Opened it up at the car and realized several slices had melted. Since the others had already pulled off and the kids didnātcare, it was still sugar too them, we took one slice back and manager just said he had never seen that before, but did replace. One person ordered regular cheese cake which is suppose to come with strawberries. It came with nothing Since we are leaving we ask that we get the strawberries that supposed to come with it. They brought out two. Of course she was thinking the compote. Didnāt realize until I got home and looked at the bill they had charged $8.95 for the strawberries. Called back and managers attitude was basically I should have looked at the bill before I left! Not sure if I will return to this one. We will see about the next time
London, UK tourist Review
Visited yesterday afternoon and even though it was busy it didn't affect the service. Great sitting area both inside an outside, Emmett initially served me and was super helpful for me to make a good choice. Came back later and was served by Janell B and definitely made sure we were okay. Great service all through
You have got to be kidding me!
Went for Fathers Day. Party of 14. First downer Could not order Pasta, no one to work the area! Favorite for us! Server was nice French Toast was dry with no flavor! Try Snoozes OMG French toast, even IHOP! Ribeyes were excellent! Ordered cheesecake to go! Got to the car and ready to sneak a bite before starting home to find cheesecake had Melted! Mgr said he had never seen that. Get home and see that charged $8.95 for 2 strawberries! With a tab for those I paid for of almost $500 plus an $80 tip, that overcharged strawberry cost enraged me!
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Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueās rankings & sales.
Congrats on 3 mil |
š¾š¾š¾š¾š¾š¾š§Øš§Øš§Ø now on to 30 mill!
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Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been āmatchedā with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Bid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but itās not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the āSales and Low Refund Medalā I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. Iāve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasnāt been transferred? Donāt want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean itās not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and havenāt heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. Iām looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellersā how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but havenāt sold yet. I havenāt made a sale yet since I just joined this week. I keep lowering the price, but am worried they wonāt sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservationās restaurant does not exist on AT?
How do I sell my when my related reservationās restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name āChiltern Firehouseā in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZāZ Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answer