Im giving one star because the host i spoke to on the phone - The Crooked Knife East 30th Street New York - Buy Reservations
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🤮 1/5 - Im giving one star because the host i spoke to on the phone
By 👻 @Taylor P., 06/13/2022 3:00 am
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Im giving one star because the host i spoke to on the phone at 14th St was so rude, that we ended up going to another location. I called to make a reservation and the first person i spoke to said "sure, come at 3". After hanging up, i realized that they never asked for my name. I call back to give my name for the reservation and another person answers, then proceeds to challenge that i even made a reservation in the first place. After explaining what happened, and that i called a few minutes ago, they said, "you couldn't have made a reservation if you didnt give your name". When i explained that i did make a reservation, but the person never asked for my name, the guy AGAIN repeated that this was "not possible". I called 5 minutes prior and the guy wants to call me a liar all because of a name. Not only that, but they had the availability. So the back and forth was pointless. He wanted to be rude for no reason. Then he finally takes my name and abruptly hangs up. I was disgusted with the level of service. Also i ate at the location on 30th street. Food was OK. Just average stuff nothing unique. There are other bottomless mimosa brunches that cost less than $50 with better food. Mimosas were bitter. Host at 14th st shouldn't be working in restaurants, no customer service skills, very combative.
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