Surprise costs - The Pig - on the beach Swanage - Trade Reservations
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- Double (1dbl Or1king Ensuite Smart Tv Int Acc Hairdryer Welcome)
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Swanage's Best Hotels that are most frequently booked by customers of The Pig - on the beach Swanage
🤮 1/5 - Surprise costs
By 👻 @Emily R, 04/06/2024 3:00 am
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To explain our situation, we came into the Pig with a voucher we had been gifted. We were carefully calculating the price of our meal so that we could choose our options wisely and try as much as possible. My partner and I ordered the piggly bits off the main menu anticipating that the pork belly bites and salami fritters would come as one plate. Nevertheless we were charged £9.90 for 2 plates one of pork belly bites and one of salami fritters. I wouldn’t have minded if this was made clear to us however, I felt like the menu was somewhat secretive about this. Upon receiving our bill we were also charged for the still water which came in an open bottle. When the waitress offered still water I presumed this was tap water that you would normally receive complimentary in other restaurants so was shocked that we were charged £3 for this. Another surprise on the bill was a 12.5% service charge. I felt like the service charge was not warranted. Many staff were wondering around and congregated by the till area in groups of 3 for “quiet chats”. One waitress slyly slipped past and took my napkin away without asking and another was dismissive after I asked for the left over money from my voucher to be returned to me in voucher form with the suggestion being that I took home some “piggly bits” instead. The final disappointment was that upon leaving the restaurant we found out that our coats which staff had offered to hang up were stored in an open hallway for anybody to access at their leisure. If we had known this would’ve been the case, we would have kept our belongings with us. I would like to say that the food overall was adequate however with the combination of everything else which happened, what was supposed to be a lovely evening out ended up feeling like we’d been let down. For these reasons I won’t be returning to the pig.
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