AppointmentTrader FAQ - The Plaza New York - Trade Reservations
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- Any Room Type
- Any
- Plaza 1 King. 475sf (44sm.)
- Any Accessible Room
- Deluxe 1 King Accessible. 550sf (51sm. Rollaway)
- Grand Luxe 1 King Ada. 730sf (67sm. Rollaway Al)
- Deluxe 1 King Mobilty Accessible Tub With Handl
- Grand Luxe 1 King Mobility Accessible Tub With
- Any Deluxe Room
- Deluxe 1 King. 550sf (51sm. Rollaway Allowed.)
- Deluxe 2 Queens. 600sf (55sm.)
- Any Standard Room
- Terrace Room 1 King. 550sf (51sm. Large Terrace)
- Grand Luxe 1 King. 625sf (58sm. Wet Bar. Rollaw)
- Any Suite
- Junior Suite 1 King. 750sf (69sm. Pullout Sofa)
- Edwardian Suite 1 King. King Bed. 1000sf (92sm.)
- Carnegie Partial Park View Suite 1 King. 1000sf
The Plaza New York Reviews from The Last Year
See you again
Beautiful. Good atmosphere. Nice staff. Good location" The location is perfect and the Plaza actually looks like it does in all the movies. The rooms were furnished with beautiful chandeliers and a piano. There is also a subway station right next to the hotel.
Afternoon tea when you have severe food allergies
Magnificent afternoon tea experience! I have Celiac Disease and my daughter has a severe (life threatening) milk allergy. The restaurant staff went out of their way to make us feel welcome and comfortable. Both the chef and manager came out to let us know exactly the substitute ingredients they used and everything on the beautiful tea tray was delicious.
Tea at Palm Court
My husband and I went to Tea at Palm Court for my birthday. It was beautiful and delicious! Shalim was so welcoming and kind. He made our experience feel very special. He was very attentive and met all of our needs and provided great suggestions.
Tea at the Plaza- thank you Shalim and Kevin!
We went to Tea in the Palm Court at the Plaza with my nieces under 5 and my parents for the Eloise Tea at the Plaza. All of the staff were so lovely, warm, and professional. The service was exceptional. Special shout out to our server Shalim and the doorman Kevin who went above and beyond to make our time at the Plaza a very sweet and memorable. They’re MVPs
Sumptuous Afternoon Tea
We had a wonderful, luxurious experience and were very well taken care of by our server, Mr. Shalim Khan. We especially appreciated that they offer a gluten free tea menu with a pretty nice variety. The ju kro tea is worth it!
Plaza high tea
Kabir is the best person ever & he made our high tea so special! I highly recommend this place because if him. Best experience of our lives Love his jacket and his smile
Tea time!
Tea at The Palm Court was fantastic and the service was superb, thanks to Kabir and the entire staff! An unforgettable experience.
Best Concierge Ever
The Plaza was just as lovely as expected and the service there was second to none. My husband left his phone in the cab on the way there and the concierge arranged to get it back. He handled the whole thing. Room service was excellent too, and the room and bathroom were both spacious and beautiful.
"Never meet your heroes", they say.
The basis of course is people and things rarely live up to the hype. The Plaza does. Kevin McAllister was right to hold up here over Christmas. The location itself is perfectly situated in both the heart of New York (Central Park) and businesses, big and small, within arm's reach. The building itself could have gone to the way of ancient ruins and lived on the memories of what was and not what is. Instead, the building itself has been immaculately preserved and, in our case, remodeled with a nod to its original glory. What is all this glory without service. There is no slippage there either. We got a sense of the bespoke experience before our trip, dealing with customer service by phone. From that point forward, we have been met with a constant expressions of attention to detail and service. I still don't know what our butler does but should the need ever arise, I know he's a push of a button away. I don't know if I could stay anywhere else in the city ever again.
Recently stayed here on a guys' weekend NYC getaway because
Recently stayed here on a guys' weekend NYC getaway because a friend insisted on "only the best". The room was opulent and the food was incredible. And none of that matters because literally every person who works in this place is rude as hell. Seriously, if you're not famous, or famously wealthy, don't bother. I'm not one of those weirdo boomers who demands "service with a smile" because I know how bad service jobs can be, but I had to take a minute to hype myself up for EVERY interaction with the staff, no matter how simple, because I knew it'd be a struggle. It doesn't matter if you're calling the front desk to ask the restaurant hours, or if you're asking security where the elevators are. Literally every single employee has their nose turned up at you and acts like they've got more important things to do than answer your questions. If The Plaza staff is this adverse to helping guests, there's no telling what corners everyone's cutting behind the scenes. Cannot recommend.
Hands down the most legendary hotel in all of New York! The
Hands down the most legendary hotel in all of New York! The Plaza is the famous hotel that Kevin McAllister stayed in the movie "Home Alone 2", it's also the hotel that the book and movie "Eloise at The Plaza" is based off of. There's an iconic scene in the 1973 movie "The Way We Were" starring Barbra Streisand and Robert Redford that takes place in from of The Plaza where she brushes his hair and says, "Your girl is lovely Hubbell". It was reenacted in the TV series "Sex and the City" where Carrie Bradshaw and Big have a similar encounter in front of the hotel. It's also in the 2009 movie "Bride Wars" with Anne Hathaway and Kate Hudson. Let's just say I'm a movie and TV buff! Anything that's featured on the big screen, I want to visit! I made it my goal during my trip to NY to stay here at the hotel. It cost me $1,300 a night (Yup! you read that right!), I stayed for a couple of days during New Year's. The hotel is pretty, but honestly the interior was a bit underwhelming. I was expecting a grand lobby, but it was a bit ordinary. My room however was gorgeous, I had a terrace room which had its own private patio. I loved the luxurious bathroom and tub. The mattress itself was a bit stiff, I would have thought they would have invested in a nicer mattress for their hotel. The room came with butler service, they'll set out your slippers for you and even have a laundry tray set out at the end of the night. Overall, I did enjoy the room. The Plaza is conveniently located on Fifth Avenue near all the high-end shopping, and it faces Central Park. The only thing I didn't enjoy about The Plaza was the service I received after my stay. It was insane trying to get ahold of someone to get an invoice, whenever I called they re-routed me multiple times to different departments and I was even hung up on. When they finally did email me the invoice it was done in a rude manner. I think there's a glitch or something in their system since I've been routinely receiving other guests' invoices too. I guess beware about your personal information being sent to others.
Went for Palm Sunday high tea.
$150/pp $54 tip & then tax. Wouldn't have minded so much if there has been " service". Our waiter greeted us and took our tea order. Staff then plopped a beautiful filled tray on our table... no explanation or formality. Delivered it as if they were delivering an extra napkin. Items were good, but predominantly sweet. The scones were chocolate and chive cheese... not sure what they wanted us to do with the clotted cream, fruit preserves or lemon curd- put them on the savory or chocolate scone? Felt like it wasn't well thought out. " attentive service would have warranted that hefty a tip. No more US high teas for me.. passing a few here will pay for my flight to UK where they know how to do a proper " tea".
I reserved a room for a special occasion during outbreak of
I reserved a room for a special occasion during outbreak of Covid. I put down a $2000 deposit. The hotel closed for a year and I could not stay at hotel. I did not feel comfortable staying after it opened as there was still a high Covid incidence, civil unrest and a skyrocketing crime rate in NYC. When I recently went to book a room the hotel refused to allow me to use the deposit stating it had "expired." How does money that didnt cost the hotel a dime expire? The Plaza rooms are currently $1000 per night. All I was asking for was a 2 night stay for the $2000 they took from me. Ill let you decide but I certainly cannot recommend a hotel that takes my hard earned money for nothing. Remember they opted to close and canceled my reservation. The staff took my case all the way to the Director of Finance of the Plaza who refused to help. Shame on you Plaza Hotel!
We were not guests at the hotel but thought we might be
We were not guests at the hotel but thought we might be able to come in for breakfast. The staff was lovely and able to accommodate. The restaurant was beautiful, relaxing and thoroughly enjoyable. We ordered a simple eggs benedict and it was terrible. I'm giving the review a three star because of the location and the beauty of the dining room and hotel. One star for the food. I was there a few years ago for Christmas and had cocktails and that was worth it.
Beautiful iconic hotel.
Enjoyed high noon tea and crumpets with my love. The waitstaff was delightful especially Elvis. Excellent variety of teas and small bites, a bit pricey but well worth it. They also serve mock-tails for my sober folx. Overall experience was excellent. We appreciate the hospitality, good conversation and the overall ambiance.
This 5 star hotel across the street from the park will
This 5 star hotel across the street from the park will always be class! Good shopping around the area.
For our anniversary, we decided to splurge on a stay at The
For our anniversary, we decided to splurge on a stay at The Plaza. Elegant, ornate, and familiar due to watching Home Alone as a kid. The hotel stands on its own without the Home Alone connection. However, to make the most of our stay, we decided to get room service a la Kevin. We ordered some lobster rolls and the legendary Home Alone ice cream sundae. The lobster rolls were out of this world! The ice cream was just okay. The experience was lovely. For the price, I was expecting a higher quality ice cream. The toppings were great - especially the raspberry sauce. Did we finish the ice cream? Obviously not - it's 16 scoops of ice cream with whipped cream, maraschino cherries, M&Ms, brownie bits, chocolate, caramel, and raspberry sauce. Who can finish that? The Home Alone sundae is a part of the room service menu, so we didn't need to reserve it in advance. I don't think I would get the ice cream sundae again, but we would get the lobster rolls for sure! Overall service at the hotel was outstanding. The hotel was beautiful. The location was convenient.
To say our stay was lackluster would be a polite way to say
To say our stay was lackluster would be a polite way to say it. Everything was a complete disappointment, from the lack of good and knowledgeable staff to an uncaring attitude. Let me just start at the beginning. Upon check in I asked if there was an ATM in the hotel and we were told YES there was, but it was located in the spa which was closed. Since I was going to the spa in the morning, I was content to wait. Upon my arrival in the spa, no ATM. An encounter with a bellman in the elevator confirmed there was no ATM in the hotel. That same morning my Fiancé went to the front desk to request a newspaper and was told there were not any and they must be requested in advance. Understandable so he did just that for the following morning. The next morning we leave for a quick walk to grab a coffee, no newspaper. Stop at the front desk to inquire, and we are told his request from the day before was not properly entered into the system. I was not pleased and chose to walk away and return to the room to get ready for the day. Now let me start on the room. Our hot water was almost non existent in the bathtub, bathroom sink and shower. The climate control in the room did not work and it was like a sauna in there. The bed and pillows were hard as rocks and quite frankly the most uncomfortable we have ever slept in at a 5 star hotel. It has been 7 years since I had the pleasure to stay at the Plaza and I can tell you it is no the same. I have never stayed anywhere else in the city and I will never return after this stay. There are way too many options in this amazing city to spend a fortune on bad service, rooms that have zero comfort and offer much to be desired. My only compliment goes to Maria at the spa, who gave me one of the best massages I have ever had.
The place to Stay
Had a great time, this place was perfect
New York's Best Hotels that are most frequently booked by customers of The Plaza New York
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LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
When do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerCancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answer