AppointmentTrader FAQ - The Principal Madrid Hotel - Trade Reservations
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- Any Room Type
- Any Executive Room
- Executive Room (19 Sqm Twin Or King Bluetooth Sound System Wifi)
- Any Superior Room
- Premium Room (21 Sqm City View Twin Or King Wifi Nespresso)
- Superior Room (23 Sqm City View Twin Or King Wifi Nespresso Jet)
- Superior Room (20 24sqm King Or Twin Bds Shower With Jets City)
- Any Deluxe Room
- Deluxe Room (25 Sqm City View Wifi Ac Nespresso High Ceiling 4g)
- Deluxe City Views (22 28sqm Kind Or Twin Beds Gran Via Views)
- Grand Deluxe City Vw (25 30sqm King Or Twin City View Shower)
- Deluxe Terrace (33 56sqm King Or Twin Bds Terrace W Outdoor)
- Any Suite
- Junior Suite (35 Sqm Gran Via Views King Wifi Jet Shower)
- Suite Gran Via (50 Sqm Sitting Room Ac Jet Shower Nespresso)
- Any Premium Room
- Any Standard Room
- Classic (18 23sqm King Or Twin Beds Work Desk Large Shower With)
- Any Family Room
- Family Room (26sqm King Or Twin Beds Sofa Bed Shower With Jets)
The Principal Madrid Hotel Reviews from The Last Year
A great 6 days in Madrid
The Principal Madrid Hotel is in a great location. We were able to walk to many of Madrid’s main attractions and wonderful restaurants. The daily breakfast upstairs was very convenient amenity. The staff were very helpful and friendly. We enjoyed our 6 day stay immensely.
Short time in Madrid made special by the Principal Madrid hotel.
We stayed at this hotel for only one night, unfortunately. The service was impeccable. The hotel was very charming and located in a great part of the city. The food and beverages were excellent and served in a very pleasant setting. I am hoping that we will return to Madrid, and if so, we certainly stay in this hotel.
Charming Hotel
A hotel with charm and class in the center of Madrid. To repeat. Everything is exceptional from the staff to the facilities. The terrace is perfect for both a drink and a dinner as a couple. We will return on our next visit to Madrid.
Incredible
We went one night to get away from the routine and it was wonderful. All the staff were super friendly, from the doorman to the waiters. They gave us a room with views of Gran Vía and it was great. We had dinner at Ático and everything we ordered was delicious. If we have to return for a similar occasion we will repeat without a doubt.
Fantastic stay in Madrid!
Our family just returned from Spain. While in Madrid we stayed at The Principal Madrid. From the first moment we arrived the staff made us feel welcome and special. The reception is located on the 6th floor adjacent to the lounge, restaurant and multiple patios overlooking the city. This area was warm and inviting! Great service all around!
Wonderful Stay
The hotel is beautiful and in a great location. The staff is very accommodating and went above and beyond during our stay. The hotel has a great restaurant and there are other fantastic restaurants within walking distance of the hotel. Can’t wait to return!
Chic hotel
Excellent location. Chic hotel. Super friendly and helpful staff. I wish I remembered their names but all were great. Breakfast was fresh and had great selection. It’s close to everything, basically you are in the middle of the center of Madrid. Can walk everywhere . My 10 year old daughter got an extra bed which was perfect size. Their stairs were antique and very fun. It reminded me of old Havana . We really enjoyed our stay!
A wonderful oasis in the heart of Madrid!
The Principal Madrid is an absolute oasis in the heart of Madrid. While certainly “design forward”, the property is very comfortable, quiet (in a very busy part of the City) and offers a VERY high level of service! From the front desk upon checking in, to the service staff in the restaurants, to our driver, we could not have asked for more. We were travelling with our son , who has special needs and everyone was incredibly helpful and accommodating. We can’t wait to come back!
Excellent
First class service and kindness from start to finish! We will be back! It is very well located and the coffee is divine. The rooms are good size and the towels are of very good quality. The employees go out of their way to provide service. The hotel balcony is beautiful.
Amazing stay!
We had an absolutely amazing time at The Principal Madrid! It's perfect location, wonderful views, and excellent breakfast made our stay a memorable one. All staff members went out of their way to make us feel comfortable and taken care of.
Beautiful place in the center of Madrid.
The hotel is located very central in Madrid within walking distance to most of tourist attractions. The hotel is lovely and the rooms are very nice and modern. The staff is always willing to help and are very service minded. Always goes the extra mile for you. Can highly recommend this hotel if you are staying in Madrid for work or pleasure.
Perfect stay at the Principal Madrid
The staff quickly managed all our requests - dinner reservations, airport transfers, tracked down an item left in the car, and the room was lovely and no noise from the street at all. Great location and yummy breakfast. we would most definitely return!
Poor service kills a hotel with great potential stay elsewhere!
The hotel is in a great location and average condition but the staff are awful. Being in the hotel industry myself, I hope a manager reads the review and replaces the majority of from of house staff!! The only welcoming or even civil staff were the chamber maids. Reception-concierge staff are always pre occupied with other things and far from helpful. Breakfast is a good spread but skip dinner in the restaurant once again it’s the service that kills the mediocre food. Short note stay somewhere else if possible
Excellent five star hotel in the heart of the city!
Everything about this wonderfull boutique hotel is first class! The hotel is beautifully located close to a lot of major tourists sites. The service was just excellent and the staff was so friendly and accommodating! We were able to check-in early which was greatly appreciated. The room was light and nicely decorated and the bed was very comfortable. The housekeeper did a great job.The terrass on the sixth floor was beautiful with fantastic cocktails and a wonderfull view of the city. Our next trip to Madrid we would definitely book here again.
Best Location in Madrid
One of the best locations in Madrid if you plan to visit Gran Via and some historical sites to vist, like the Museum Del Carmo and El Palacio Real. Very close to several unique and special restaurants. The people is the best part of the hotel. Everyone we interacted was really nice and helpful. Breakfast is outstanding with many unique options.
Easily five stars
They capture the best of Madrid with spectacular views, charm, and hospitality. The staff were friendly. The rooms are lovely with all needed comforts. It’s located near the Grand Via, but away from the crowds. The food was fresh and local, presented beautifully to honor the ingredients. The rooftop is epic!
Wonderful stay!
What a fantastic boutique hotel this is! Although I wasn't there for long, I would definitely come back. The staff were super friendly and couldn't do enough to help. The room was very comfortable and well-appointed. Very convenient location for my business trip. No complaints at all! Thank you all at The Principal and look forward to coming back again soon!
Outstanding location and superb hotel
Very attractive lobby, excellent staff, superb restaurant and delightful terrace. Comfortable and well designed rooms with very good bathrooms. Outstanding location for proximity to the Museum district, and short walk to Puerta del Sol and Plaza Mayor.
Great service
Lovely hotel in a great location in Madrid. The service was excellent, particularly Fernando on reception who helped us to get the best from our stay in Madrid. We choose a delux room which was large and bright and used the rooftop terrace bar on the sixth floor.
Fantastic building, staff and location.
I loved the blackout curtains and barely heard a car despite being on the busy street. The room was very well appointed and comfortable.
I would absolutely stay at the Principal again if I'm ever
I would absolutely stay at the Principal again if I'm ever back in Madrid. The staff is warm and welcoming. The location is excellent, with much of the city in walking distance. Breakfast includes a good continental selection, as well as some fresh egg choices like omelets, avocado toast, etc. The terrace on the roof is a beautiful place for lunch or drinks. If you order a burger, and don't like yours extremely rare, be sure to let the server know how you want it cooked. . Overall, a great place to stay in Madrid.
This is a great 5 star hotel right on the Gran Via.
Location couldn't have been better for out trip! The terraza burgers are insane - best I've ever had; probably bc the chef has 2 Michelin stars (and they have a veggie burger which we love to see). The check in process went smoothly you don't have to wait in line you sit in the lounge, order free drinks while you're waiting. the rooms were really nice we were actually given a free upgrade too which really made our day :)
Alrighty first time here in Madrid and I let my husband do
Alrighty first time here in Madrid and I let my husband do his job with all the hotel bookings!! Ambiance: it's quaint. A small 70 something hotel rooms but I love the aesthetics. Location: this place is in the center of Madrid in my opinion. Practically walking distance from all the places that we visited... about 10-15 mins away from whatever directions. Soo that's a plus. Service: when I tell you, you're never parched... you are never parched. Unlimited water in the entrance that you can just grab. The staff are Amazing specially Nazareth she's very attentive always with a smile and is very attentive!! Also she makes the best coffee and cocktails! Gracias Por Todo Nazareth! For breakfast: if you're staying in the hotel there's a 29 euro addition per day. It's worth it in my opinion!! Their coffee, Benedict's, avocado toast were all delicious
Madrid's Best Hotels that are most frequently booked by customers of The Principal Madrid Hotel
Ranked #20 in Madrid's Best Hotels.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Bid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answer