Force majeure struck the Raymond on Valentine's Day, and - The Raymond Restaurant Pasadena - Buy Reservations
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🤢 2/5 - Force majeure struck the Raymond on Valentine's Day, and
By 👻 @Akira N., 02/19/2023 3:00 am
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Force majeure struck the Raymond on Valentine's Day, and the hostess was unable to pivot around it.I had eaten at the Raymond before outside, but not when it was bone, chilling, cold. I had made a reservation several weeks in advance, and when I told my girlfriend, she asked if we were eating outside, and I said, no worries they have heat lamps.Not necessarily true.This wasn't really the problem. We were seated on the end, under their awning, but exposed to the cold. The restaurant was horribly understaffed. A table opened up several down from us, under cover of the awning and not exposed to wind.The waiter was busy and after sitting there for fifteen minutes with no service, I walked up to him and asked if we could be re-seated. He said he couldn't do it, but we could ask the hostess, and he walked me inside.This review would be one star if it were based on the idiocy of the hostess.She told me she coukdnt she couldn't reseat us because she was about to seat another couple. Mind you, there was no one around. Also, she said she would have someone bring a heat lamp.Ok. So as I'm returning to my seat, the pathway is such that you have to step aside if someone is exiting. Someone was, and so I did. And the pathetic hostess passes me with the couple she was seating.That act ruined it for me.10 minutes later there was no heat lamp. And my girlfriend kept seeing other tables opening up not in the cold.I ordered a hot tea which didn't come.The when I finally asked a busser for a heat lamp, the general manager stops him because the awning could catch on fire.The general manager then reseated us, got my tea, and made the rest of the evening decent enough to raise the rating a couple stars.Food was not good because it was meant to be hot, but it was so cold that eveything got cold immediately.The lesson here is the Raymond is not a good choice for a special meal. Yes, they comped our drinks. But honestly, we had to go out somewhere the next night for a Valentine's re-do.A hostess had a responsibility to all guests. We will not be returning here ever.
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