The Ritz Carlton Nomad is.....fine? - The Ritz-Carlton New York, NoMad - Trade Reservations
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😒 3/5 - The Ritz Carlton Nomad is.....fine?
By 👻 @Andrew L, 01/11/2023 3:00 am
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My spouse and I spent three nights at the Ritz Nomad in December. At check in we were thanked for our Titanium status but quickly told that there were "no suites available". OK...that's fine. We asked about late check out (3pm) on our last day and were told "We don't really follow all of the Marriott programs". OK. We tried to get a drink at the lobby bar....but it wasn't serving guests until later in the day. OK. We asked about a table or reservation for the rooftop restaurant for a pre-theater drink at 5pm for any one of our three nights. "We don't manage reservations but someone from the restaurant will be in the lobby around 4pm". OK. The room was small but nice (Rooms were priced at $1500/night during our stay). We had quite a bit of ice brought up from the in-room dining team and each team member was lovely. Everything else just felt clunky and very un-Ritz like. I don't have crazy expectations for a stay during a peak holiday month....but The St. Regis (old New-York cool) and EDITION hotel on Madison Square Park (warm, well-appointed, relaxed luxe) seem to take much better care of Marriott loyalists (and are in livelier neighborhoods). We were super excited about trying out a new Bonvoy property....and it was fine...but we won't rush back to this one.
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