after leaving our review, we received a call from the hotel. - The Sagamore Bolton - Trade Reservations
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😍 5/5 - after leaving our review, we received a call from the hotel.
By 👻 @Mmzz D., 01/23/2024 3:00 am
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they were sincere and agreed to cancel and refund our reservation. they explained to us that we spoke with the wrong department to cancel; although, I did ask the CSrep to transfer me, she would not, hence the review. ultimately, the situation has been resolved, and I appreciate their attention to their business ratings and reviews and the immediacy to our concerns.
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