AppointmentTrader FAQ - The Sefton Hotel Isle of Man - Trade Reservations
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- Any Room Type
- Any Suite
- Standard Double In Land Bedroom With En Suite
- Standard Twin In Land Bedroom With En Suite Non
- Atrium Double En Suite Bedroom With Balcony
- Atrium Twin En Suite Bedroom With Balcony
- Sea View Double En Suite Bedroom With Stunning
- Double Deluxe Atrium En Suite Bedroom With
- Double Deluxe Sea View En Suite Bedroom With
- Junior Atrium Suite Balcony Over Atrium Garden
- Any Family Room
- Family Bedroom With En Suite In Land Room
- Any Executive Suite
- Luxury Suite Spacious Bedroom Lounge With
- Any Standard Room
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The Sefton Hotel Isle of Man Reviews from The Last Year
Fact finding trip
Lovely welcoming hotel….. our room was very clean and comfortable, overlooking the courtyard… quiet with lovely balcony…. Yes the furnishings are older but still spotless …. Beds were very comfortable….. staff were great….. very helpful too….. we relocated there from the horror that is the best western so hadn’t booked in advance. Breakfast was very nice plenty of choice and space. Restaurant and bar are really good. Sushi’s was delicious! Car park was a bonus! We will stay again when we come over again! Thank you Sefton!
Lovely
We stayed here just for 1 night recently and it was absolutely lovely. The staff are really friendly and approachable. Due to scaffolding being at the front of the building, we were offered a room overlooking the atrium as an alternative to the one we had booked originally. The hotel was clean. The room was large with a huge bed. It had a balcony overlooking the atrium. There was a nice bathroom, hairdryer, a safe, iron and ironing board plus tea and coffee facilities in the room and a small fridge. Breakfast was delicious and plentiful. Absolutely no complaints from my husband and I and 10/10 for the staff. Well done.
Awful! Avoid! 1* not 4*
Absolutely awful hotel! Filthy, run down and smelly! We booked this hotel as was rated 4*, I don't even think it qualifies for 1*! Room was dirty, broken and badly worn furnishings. No external windows, so no fresh air, no aircon in room, must be unbearable in the summer! Vent in bathroom must be linked to the restaurant below as the bathroom smell was very unpleasant the whole time! Swimming pool area dirty and run down, ladies changing room closed, so mens was used as a communal changing room! No lock! Freezing cold! Christmas decorations were an absolute joke! They should be ashamed hanging such tatty decorations up! When we complained they came up with the excuse they were just about to start refurbishment, didn't make us feel any better when our stay was ruined! They didn't offer a refund, just a discount, no idea how much, but who would want to go back to stay at this establishment?! Avoid!
Perfect hotel
I booked a sea view room but due to scaffolding being errected, the hotel called me and asked if I minded staying in an Atrium room. I'm glad I did. I loved the balcony and having a drink on it, over looking the atrium from the 3rd floor, While there is no outside view, apart from the atrium roof, the rooms are lovely. Great breakfast. Absolutely amazing staff. Great bar in Sir Norman's. The Sefton is our hotel of choice whenever we visit the IOM each January
Disappointing
Sorry guys but booked a room for NYE and it was awful. The only saving grace was Bonsai which was as always excellent. Grubby room (with sea view) with filthy carpets and which clearly hadn’t been re-painted for many years years. No hot water. Rubbish unusable wifi and a tiny TV straight out of 1999 with no satellite or anything else. Apart from Brett who is an asset to you the rest of the staff were scruffy and disinterested. Would have stayed for breakfast but honestly didn’t want to spend another half an hour in there. This hotel desperately needs investment and is just a sad experience straight out of 1999.
Needs a lot of work
Ummmm…. Firstly the location is great, on the sea front, the front exterior looks really nice, breakfast Is good and the beds are good but that’s where the positives end. The hotel is very very tired and run down. Carpets are threadbare on the stairs. My room was not very nice apart from the bed. Smallest shower I’ve seen in a long time with a curtain so it’s constantly clinging onto you as you shower. The drains in the bathroom smelt bad, especially notice it in the mornings before I had time to climatise to it. The TV is ancient and picture is poor, don’t know even where to begin with the sofa, best you just look at the photo and make your own mind up. Parking is abit of a pain unless you have change, otherwise each day you have to park, go to reception - maybe wait 10mins for people to checkin if miss times and then pay. Take the slip back to your car to put in the window before being able to go to your room. I had a room with a balcony internally looking out in to an Atrium. Which is quirky and nice to start with. However they do use the Atrium for functions without letting you know so can be really noisy with a DJ or bands playing. Was ok for me, but might not be everyone’s thing, especially if you need you sleep or need to get on with some work. I stay in a lot of hotels every year due to the nature of my work and stayed in Douglas several times and I must say this is the worst I’ve stayed on for a while. For me this wasn’t a good experience and wouldn’t stay again.
Overwhelmingly Surprised after reading some of these reviews!
Had a one night stay in The Sefton in a Double Atrium room. The hotel is obviously old but, for the price we paid the room was spacious and clean and looked lovely over looking the water garden at night. Staff friendly and helpful and recommended a few sightseeing things for us to do. It was our Wedding Anniversary and the hotel kindly left us some complimentary goodies in the room which was a lovely touch. The breakfast was very good we had freshly cooked Manx Kippers & a buffet breakfast. Again staff friendly and helpful. Thanks for a lovely stay and if we are in the IOM would definitely stay again. Also would recommend Bonzai the restaurant in the hotel. Great food and an extensive selection of non-alcohlic drinks.
Check your Terms of Booking with the Sefton Hotel
We were unable to get the IOM due to understandable ferry cancellations as a result of bad weather. We called reception on the day of the cancellation to advise that we would not be arriving on that day. The person taking the call was helpful and professional. We booked the trip through Visit IOM as we always like to support local companies in the area who have local knowledge. We advised Visit IOM of the issues and asked if they could liaise with the hotel to change the dates so that we could come again. Despite numerous calls and emails to Visit IOM, the Sefton Hotel have refused to change the dates or refund the money and advised we should claim off our travel insurance. We are very upset by the situation which, regardless of the 'terms of business' between Visit IOM and the hotel, seems entirely unreasonable. Cancelled ferries to Douglas are not an exceptional circumstance. My tips and recommendations for booking with this hotel are: check their refund policy if your ferry is cancelled, before you book.
Rambling club holiday
A party of 50 from a rambling club went to the Sefton. We all had a lovely time. The rooms were spacious & all had balconies onto the atrium. The food was excellent & plentiful & the start were friendly & helpful.
Traditional beachside hotel with comfortable rooms and helpful staff
A beautiful old hotel with an awe inspiring atrium flooded with sunlight and full of large green plants and ferns. Our balcony overlooked this tranquil area which was a blessing at times but also annoying when people sat outside our balcony laughing and talking before breakfast. I am not a morning person! The main restaurant was closed for the whole two weeks we stayed, as was the spa. There was only a restaurant serving Asian cuisine, not really my taste unfortunately. Breakfast was amazing and had lots of options and generous portions. The heated pool was small in size but a tranquil space. Staff were friendly and helpful but I do think they should have informed us before we arrived that their amenities were not as advertised and why we chose to stay there. The bed was really comfortable, very clean bedding and rooms, fab shower and bathroom and a large bedroom with chairs and a table, a nice downstairs bar with comfy seating and a fabulous sea view. I was using an electric wheelchair and could access everywhere except the pool on my wheels.
Beautiful Hotel in a Perfect Location
The hotel is very central to everything, and the staff very helpful and friendly. We had a lovely room with a balcony overlooking the atrium which was kept very clean. Breakfast was buffet style with plenty of choice. Although there is a Pan Asian restaurant attached to the hotel. The hotel does not serve evening meals which would have been handy on a couple of the nights when the weather was particularly bad. Instead we had to get ready and find a restaurant in the town to eat which wasn't to bad as town was very close by. Hence the 4 stars and not 5. We would definitely stay at the Sefton Hotel again.
Social Profiles of The Sefton Hotel Isle of Man
Isle of Man's Best Hotels that are most frequently booked by customers of The Sefton Hotel Isle of Man
Ranked #22 in Isle of Man's Best Hotels.
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LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Restaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answer