If I could leave zero stars, I would. - The Snow Lodge Aspen - Buy Reservations
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🤮 1/5 - If I could leave zero stars, I would.
By 👻 @Ryan L., 02/17/2023 3:00 am
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I'm also leaving this review not only for myself, but at least 20-30 other individuals that had a similar experience tonight. We had a 915pm reservation and were told upon arriving on time, that they were "running behind". Finally at 10pm after we were told a table was open but then was not - we left. We also spoke with multiple other groups that had been waiting longer than and hour with reservations that there was no end in sight as to when they would be seated.In sum, do NOT go here. The disorganization, lack of empathy, lack of leadership, lack of caring, and lack of communication is the worst I have ever seen. The St. Regis should be ashamed of themselves, their brand, and the way they treat human beings that attempt to spend money at their establishment. Avoid going to this hotel and this restaurant at all costs - unless you like waiting and not eating.
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