Great food but double check your bottle of wine before being served - Theo Randall at the InterContinental London - Buy Reservations
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😒 3/5 - Great food but double check your bottle of wine before being served
By 👻 @mgounaris, 07/05/2022 3:00 am
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Let me start off by saying the food was delicious and the service provided by our waitress was of high quality. My rating of this restaurant would have been 5 stars had it not been for our interaction with the wine sommelier. After reviewing their wine list, we selected a 2017 chianti reserva. Not a super fancy bottle of wine but acclaimed for being a reserve bottle from the winery. He brought out the bottle, showed it to us, described it as it was written on the wine list. Seeing as we were at a Michellin star restaurant, we did not feel the need to closely inspect the bottle to ensure the correct bottle of wine had been brought to our table. The wine we were served was very pleasant so I promptly looked it up so I could make note of where to purchase more. This is when it was revealed he had served us a lesser quality wine than the one we had selected. If it was a mistake, he should have come right out and apologized. But he did not. When we mentioned the discrepancy to him, he continued with the lie until we explained to him the difference between the wines. He left to check his wine list/notes and came back to tell us we were correct. Either he does not know his wines or he thought he’d be able to sell us a lesser quality wine under the disguise of a more expensive bottle. He told us the wine we were served would be less expensive, but that was not reflected on the bill. We did not fuss about the price, we paid, and left.
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