Worst experience ever!!! We made a reservation on 2/20/23 - Toca Madera Las Vegas - Buy Reservations
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🤮 1/5 - Worst experience ever!!! We made a reservation on 2/20/23
By 👻 @Jenna G., 03/11/2023 3:00 am
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Worst experience ever!!! We made a reservation on 2/20/23 for 3/11/23, we got here on time at 5:30 for a special occasion. It was my birthday and I could have went anywhere in Vegas and I chose Toca Madera. When we arrived, the hostess told us to wait in the bar for a table. We had a drink in the bar, even though they dining room was completely empty. When we ask the hostess 20min later about our table, she seats us in bar area. We asked speak to the manager, and explained that telling him we made reservations 2 weeks ago for a birthday and that we came here for the 1st class experience and that our aspirations for this occasion was not to be seated in the bar area. His solution was to comp us drinks. We were hoping for an experience, which we were deprived of. Thank you for making my birthday not special and a very bad experience. 0/10
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