Scandal in a restaurant - Vantre Paris - Buy Reservations
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🤮 1/5 - Scandal in a restaurant
By 👻 @nala w, 09/13/2023 3:00 am
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Scandal in a restaurant. Before you think about booking this restaurant, read reviews from previous customers online. The manager says he doesn't care about criticism and comments on the internet. Whether he cares or not, I would like to comment on one. Overall the food was good. The sommelier gave us excellent wine recommendations. Unfortunately the attitude of the service staff and the manager was very unpleasant my experience in this restaurant was very disappointing. We had reserved a place for 6 people, unfortunately one of us was sick and could not come (so, there were 6-1 = 5 people for this meal) and we informed the manager before settling down, and the manager did not say a word about the existence of missing cover (45 euros) I understand that the restaurant is trying to avoid the absence of customers by not coming, but without mentioning any indication in advance to customers, neither material display, nor verbal message; we only learned of this charge (absent cover of 45 euros) on the final bill. If they tell us in advance, I don't see a problem with the price of missing cover and we are ready to pay it . But for these costs to appear on the final bill without us having been warned in advance and having been able to prepare for them, it's incredible! Finally, we asked the police to intervene, but they cannot intervene because they say that it is a commercial dispute and that it is not a police jurisdiction..; Mr. Policeman suggests he do something (for example to give us an extra main course to take away to compensate for the inexplicable 45 euros) but he refuses. I don't recommend this restaurant at all if you want a happy atmosphere:)
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