Safe outdoor dining; terrible food - Vincent Chicago - Buy Reservations
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🤢 2/5 - Safe outdoor dining; terrible food
By 👻 @brmusicman, 07/27/2020 3:00 am
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We visited on an Friday evening in July 2020.
On the plus side, the restaurant did a very good job with safe dining during the COVID-19 pandemic. The street in-front of the restaurant was closed, and tables were on the street very far apart (well over 6 feet) from each other. Servers wore masks. Orders were placed online before visiting, drink menus were paper and disposable, and all drinks and food were delivered to a “clean” table in the center of the outdoor area for you to then pick-up. Similarly, you bussed your own dishes to a “dirty” table. Staff stayed well over 6 feet away from the table. All of that system worked well. Additionally, our server was fun and reasonably attentive.
On the negative side, the online reservation and ordering system was confusing and inaccurate. You pick a specific table (they all have names), but is is unclear that you are doing so (it only made sense when a friend of ours in the neighborhood stopped-by and saw the labeled tables). Oddly, although we were a table of four, we could only place orders for up to 2 of each item—meaning that if all four us happened to want the same, say, appetizer, it would not be available. Additionally, we booked a 7:30pm table, and the confirmation then said 6:30pm. This was cleared-up with a call to the restaurant. So, the website could use some improvement.
Also on the negative side: most of the food. Appetizers were good—a salad was fresh and a corn dish with caramelized onion was tasty. Unfortunately, things went downhill from there. Roasted chicken was under-seasoned and a little rubbery; the croutons with which it was served were soggy rather than crisp, and the greens too bitter. A major disappointment, though, was the mushroom agnolotti, which was pretty much inedible. There was barely any mushroom, the pasta was drastically undercooked (and thus had the texture of wallpaper paste), and the sauce was gloopy and looked like Elmer’s glue. Desserts were sadly not better: a pot de creme was too thick and cloyingly sweet and a sherbet tasted like chemicals and was served with an unpleasant and undercooked biscuit.
Although we all had a great time socializing and enjoyed the outdoor dining and scene that Vincent had created, and were grateful for that, we were also all surprised—previous visits had far better food. We commented as we left that we basically at the food because we were starving and it was some of the worst restaurant food we’d ever had. Hopefully things get better as the round out the outdoor menu.
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