Very mediocre - White Rabbit Moskva - Buy Reservations
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Ranked #8 in Moskva's Best Restaurants.
😒 3/5 - Very mediocre
By 👻 @Olive O, 03/13/2024 3:00 am
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A visit on March 3rd for my birthday was disappointing. The restaurant is obviously losing its position, this is reflected both in the quality of the dishes and in the work of the staff. The staff is working their butts off. They never asked if everything was okay, if everything was delicious. The filet mignon was just a misunderstanding - a tough piece of meat with a huge number of thick veins, it was impossible to cut, I had to express my displeasure to the waitress. In response, the waitress said that everything was fine, she didn’t see the connective tissues and fascia that were sticking out of the meat, and in general it was medium rare, so everything was ok)) To me, this looks like the obvious position of the restaurant not to fix anything, and make the client look like a fool. It’s very funny and strange when a client points out obvious shortcomings, and the staff argues. Especially in a restaurant that claims to be high class. Seeing my persistence, the waitress apparently could not stand it and called the manager Victor, who began to sing the same song. My nerves could no longer stand it. I eat filet mignon very often, and I have a very good idea of what it should be like, and it is by no means a piece of tough meat with a lot of thick veins. In the end, Victor gave up and offered to redo it. It should be noted that the new piece was a little better, but still not filet mignon. This is a steak with beer in a pub. Further. When a restaurant changes a dish, it is considered good form to ask the customer if he is satisfied with the replaced dish and if everything is ok. This was not the case here, the manager Victor was chatting at the bar and it was quite obvious that he did not care about the client’s impression of the restaurant. Otherwise, the cuisine, cocktails - everything is mediocre. The “tropical madness” cocktail is generally just “mango” juice from a pack. They came to clean up the bread crumbs 2 times in total. The waiters' communication style is similar to that of catering. What made us happy was that the polite hostesses congratulated us on the holiday and seated us at a nice table. Thank you also for the congratulations and the unusual dessert-candle, it’s nice. My review of the visit was sent to info@wrf.su BEFORE publication in Google and Yandex, I received a response that the manager would contact me. But of course no one contacted)) for some reason this is what I expected. I won't come back here again.
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