Very happy with my new tux - Zanti Cucina Italiana - River Oaks Houston - Buy Reservations
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π 5/5 - Very happy with my new tux
By π» @ZPringnitz, 03/06/2018 3:00 am
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I normally am not one to write reviews, and i've never called out a specific employee before in a review, but I have to recognize exceptional service and an employee going above and beyond. I got tuxes here with Jos. A Bank (on Gray Street) for my wedding this weekend - my wedding party rented 12 tuxes and I bought one to keep. I looked at a 3 other tux places, but after talking with each of them, I decided to go with this store, and I'm very glad I did. I've been pretty stressed out the past few weeks - Planning a wedding, moving cities, starting a new job, and just bought a house - all in a 2 month window. Would not recommend doing this - but James Gonzalez took the time to listen to what I was looking for, and figure out what I actually wanted. While I had intended to just rent a tux for myself too, after hearing what I was looking for he suggested I just look at the tuxes to buy as they had a tux that matched what I was looking for going on sale that weekend. He help me look at all of the options for both rentals and tuxes to buy, and after walking through all the options and pricing for renting or buying, I ended up electing to go for the tux on sale. I don't like it when salesmen try to upsell items I don't want or need, but that wasn't the case - James genuinely just wanted to get me into the tux I wanted for my wedding day, and that's exactly what he did. I couldn't be happier with my purchase and I'm so excited to wear this suit for my wedding! (That said, my experience with this Jos. A Bank was not perfect, but the level of service offered more than offset the other imperfections.)
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