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Alford Arms Hemel Hempstead Reviews from The Last Year
Food still good but service not up to par
We've had the pleasure of eating at the Alford Arms several times over the last few months, with good results however ... Our two most recent visits have changed our opinion. Among the numerous minor issues that collectively marred the experience: - waited five minutes for menus before having to flag a waiter and ask for them - no drinks order taken - bucket of serviettes and cutlery hastily added to the table after order was taken ... with insufficient cutlery - main courses delivered while we were no more than halfway through our starters - no one checking on our meals - upon clearing the table, the waiter asked if we'd like anything else .... we request a menu to look at the desserts .... again five minutes pass before getting up and getting it ourself - staff not allowing guests to pass through the doorway from the patio before them - general lack of attention to customer service - waitress dropping the bill on our table while speaking to another server - no eye contact, no thank you etc. The food remains good, but that's only half of the equation. We'll stick with other options for the foreseeable future.
Always a great time!
My husband and I come here regularly and really enjoy the food, drinks and general atmosphere of the restaurant. Also now that summer is on its way we will be spending plenty of time in their lovely garden. I just wish parking was better.
Sunday Roast after a country walk
Sunday Roast was very good, prompt service, good sized portion. Massive Yorkshire puddings, 3 options on the menu plus the usual lunch menu. Good beer selection.
Not worth the trip and money!
We went for lunch to celebrate my husband’s birthday and it was a big disappointment! Don’t bother going as the food is way below par for its price. Food took 25mins to hit the table and the staff was not friendly.
Sick as a dog
Nice pub but too much choice on the menu to do everything properly. Went there for lunch during the week and my husband ended up spending the night vomiting and the next day in bed after having eaten the velouté of goat cheese followed by porchetta.
Best pub in Hertfordshire
Amazing food, great wine and the best staff! Ellen was particularly good with us - thank you! All the food is locally sourced and is incredibly fresh.
Nicest meal in a while!
Looking for a nice sunday lunch for a family birthday and not disappointed. Staff were very friendly, service was excellent, and the food was absolutely delicious. Not very often a sunday lunch tastes like you would at home, but it was superb. Was very busy but not overwhelming and clearly popular. Will definitely go again.
Great country pub, superb food, excellent service. Need I say more.
Country pub with a lovely atmosphere. Interesting menu. We had a great meal at the Alford Arms. I had the flatbread with halloumi to start followed by the Bubble n Squeak as a main, which was served in the style of eggs benedict with the B&S acting as the bread. It was absolutely delicious. All the other meals we had were gorgeous too. I ended up having the spotted dick with custard for pudding. My only criticism was I would have loved a tad more custard. For me what the difference between the Alford and most other so called Gastropubs was the service. It was absolutely top notch. Alovely experience all round and we will definitely be coming back.
Country pub…put your boot covers on!
Great little pub set amongst a beautiful part of Hertfordshire countryside, nice selection of drinks as you’d expect, but asking customers to put on used boot covers is beyond pretentious.
Great beer, great food
I dropped by today for the first time. The food and the beer were both first-rate, in a pretty room with an open fire and friendly staff. Fantastic.