Appointment Trader
Search 
Sign In
Developers
How It Works
Save up to 30% at Chiltern Firehouse London!
Chat
Buyer Protection
Option to Cancel
Alias Check-In
Upload Your Reservation Now
62 users watching
Chiltern Firehouse London Reviews
Not a bad experience - Food good.
I visited the firehouse with some American friends. As a working class born Londoner I had never heard of the place, but it looked interesting to visit when my friends suggested it. They made the booking and had no issues getting a table. On entry th
Best hotel in London - everything was posh and top quality
Best hotel in London - everything was posh and top quality from the flower arrangements, staff attention, delectable meals, unparalleled energy, dyson hair dryer, smell of the hotel candle, and softest bed sheets. always too much fun and highly recom
Dreadful
Probably the worst night out I’ve ever had in London. We like visiting nice restaurants and don’t mind paying highly inflated prices to do so but expect good service as a given. Having looked forward to coming here for a few months since maki
Top Notch Food,Presentation and Staff
A great experience and yummy food! The staff was very well trained and customer focused! The food and presentation was top notch!
Really great and we’ll be back
We loved it here!!! I’ve read a few recent negative reviews so felt I had to covey our positive experience. We enjoy dining out and have visited some highly rated restaurants over the last few years (Michelin etc etc) and knew this would be a lar
Cool, buzzy restaurant with top notch food and wine.
If you’re serious about your food and love a great buzzy dining room come here. The food was delicious we had the chicken, beef, vodka penne, green salad, roast potatoes, soft serve, affogato(best we’ve ever had) and crème brûlée. Every dish w
Good restaurant for a night out with friends
We had dinner with a party of 8 friends while on vacation and overall, we had a good time. There was a lot of hype around this restaurant, so expectations were high. The service was good but not great. The food, however, was delicious (everyone lo
Casual Restaurant
After the theater we walked to the restaurant. Even though we arrived earlier than our reservation, we were seated. This restaurant was down two flights of steps and there was cramped seating. We had a table near where we could watch the food being
Rubbish
I cannot comment on the food as the most unhelpful staff in London failed to care or be bothered by the fact that we needed to be seated away from our client and after finding multiple areas to be sat it turns out they do not and were not willing to
Great everything except the exit
We got every time we’re in London. Food great, drinks great, staff great but every time I just cannot get over the way they make you exit out the back entrance by the bins. We went in winter so the terrace was deserted so the “people traffic” w
Offensive?
This place is a joke. I’ve tried a few times now and it’s consistently pretentious, with appalling service and staff who cannot be bothered to serve customers who are paying a fortune for the “experience”. Over priced. “Wannabee”. Do not
Highly recommend! The coolest atmosphere and the food was
Highly recommend! The coolest atmosphere and the food was amazing. Our waitress was too over the top for us but otherwise awesome! Next time in London, we will definitely go back!
Chiltern Firehouse: A Hot Mess Run by Lea M.
, "Senior Restaurant Manager" - Fire Her NOW As an American with a love for exceptional dining, I came to **Chiltern Firehouse** expecting a world-class experience. Instead, I endured what can only be described as a **trainwreck of epic
Chiltern Firehouse has long been touted as the one of the
Chiltern Firehouse has long been touted as the one of the hot spots of London's dining scene, a glamorous haunt for the celebrity-obsessed and a "must-visit" for anyone seeking to rub shoulders with the rich and famous. However, my rec
This is a wonderful place for a great meal.
A couple of us in our party had the Forty-eight Hour Chicken....this was the best chicken I've had in my life. It's incredibly moist, great flavor....it's spoiled me for getting chicken at other restaurants. Every one in our party enjo
Chiltern had a great ambiance and plenty of seating! I know
Chiltern had a great ambiance and plenty of seating! I know it's pretty tough to get a reservation here, but there were some empty tables when we arrived for our 7:30pm res. The service was excellent and the food was also top tier! We split a
Great choice for this Californian family
I'm surprised this restaurant has any bad reviews! We loved it. We are a family of 4 (parents in our 40s and a 13 and 15 year old), visiting from California. I booked it because I was looking for a place with a lively/stylish atmosphere and good f
Shame on Chiltren Firehouse restaurant.
Friends from New York who lived in London for some time recommended this restaurant. Food was good, wine was good but our waitress was obnoxious. When I found a bug in my wine she behaved as if I put it there myself even though I did order another cl
Let Down and Disappointing
Booked in advanced for dinner. Visiting the first time with friends, asked if we could sit in the terrace to which we were told there no availability. Unfortunately this was a lie as in fact there was space the whole time we were there. The lady at t
AVOID! AVOID! AVOID!!!
HORRIBLE, DISGUSTING, INHUMANE PLACE! DO NOT GO HERE!!! They don't know how to treat people and only care about you if you are a celebrity! You will be treated like rubbish & will 100% have an absolutely awful time. So before you go...I'm advisin
A memorable evening. Wonderful service and amazing food!
I had the most amazing time. We were treated so incredibly well by our waitress, Tally. The food was absolutely delicious. The ambiance was superb and I cannot recommend the bar and restaurant highly enough! Thank you to the Chiltern Firehouse for a
Average
We were looking forward to coming here bearing in mind celebrities seem to rate it. However we were underwhelmed. The waiting service was actually fine and the overall ambiance quite good. But the food was average and incredibly surprising, seeing as
Birthday breakfast bonanza
We’ve been to many restaurants around the world for breakfast, The Chiltern Firehouse is the best. The staff were amazing, it was my wife’s birthday and the voice of an angel sang at the table to her. The poached eggs in various forms were exqu
Fun but that’s it
Fun atmosphere and friendly service. Hard to look past the stale / fridge-burned shrimp cocktail - a professional kitchen and waiter would not have put obviously dried out shrimp on the table.
Disaster
Very rude Sommelier. Our wine flooded with ice water in bucket and she continued to serve the watered wine to us. We mentioned it politely and my goodness her gloves came off… aggressive and rude, harassed us and completely ruined our evening. We h
Fell short of the mark
Birthday celebration that fell short of the mark. It took 45 minutes to get seated & a first drink to arrive. Thereafter food was decent, but service horrendously slow & they didn’t present that they had any interest in serving us. Would ha
Lovely meal
We visited today for lunch. We had the Pasta al forno to share, at £48 it was small, but adequate and delicious and to be expected in Mayfair. Service was great, no complaints. Thank you
We came here for lunch.
The ambiance was 5/5 but the food was subpar. Presentation wasn't the best either. The service was slow even though it wasn't busy. The coffee shop across from it was great though!
Absolutely love this spot! Great food, drinks, vibe.
If you can't get a table online would recommend walking up to the hostess stand and seeing if you can get a table. Staff was super nice and great location.
Rude and pretentious front of house staff
Myself and two daughters booked this restaurant for a Mother’s Day meal. We arrived early so asked if we could have a drink first. The hostess at the door was friendly but tried to tell my daughter how to pronounce her own name!! We were then ping
Fantastic Lunch !!
Wow, reading all the negative reviews I can’t believe this is the same place we went to ! Great staff, really good food, fantastic atmosphere and Tiramsui to die for !! I would agree that it’s on the expensive side but then of my £320 bill nearl
Food and service were terrible.
Our contemptuous server treated us like we didn't belong there, and you know what? He was right. Snotty restaurant for snotty people who think they have taste, but don't. Beautiful space, though.
Average for the price tag and pushy staff
Valentines Day dinner treat for us on February 14th. Beautiful restaurant atmosphere and attention to detail. However, we did have a pushy waiter that kept urging us to order table water, it isn't complimentary so I said no more than once. He to
Very nice restaurant, great food, highly recommended.
I highly recommend this restaurant. Service, food, and everything is great. I also liked very much the hotel bar and lobby, would be great to go there for a drink.
Came here on our first night in London and can't stop
Came here on our first night in London and can't stop talking about it. Obviously, London has endless restaurant choices to choose from..but I will definitely come back here again and again. The restaurant as a whole is beautiful, from the outside
Weird host
The main host needs to take a chill pill, he acted like he owns the place, very strange guy. It really left a bitter taste in our mouths since chiltren is so beautiful, but the way the host was with us took away from the experience
Fun and low key
It’s a quite large space but we were placed in two tops a bit out of the way. It all worked out but given it wasn’t busy I would have preferred to have been a little away from the next table. Staff were friendly. I loved the selection of Portugue
Diamond Less
Came here for brunch which was ok. The waiter was great and very attentive. However the whole experience of being here was ruined when I used the bathroom and took a very sentimental gold and diamond ring off to wash my hands . I realised that I left
Brunch or Lunch that is the question!
We love the Chiltern Firehouse and have been many times for drinks and meals. The atmosphere and service are unique and special. I have given an average score on this occasion because I feel your food needs to be a bit more nourishing and less mean.
Still living up to its reputation
The atmosphere was perfect although lighting in general areas could be brighter. The waitstaff were knowledgable and friendly, the food was particularly good
Amazing experience
Such a lovely place! Food and vibe is spot on. Also went for cocktails, service amazing liked the way everything is designed.
Chiltern Firehouse is nothing short of a culinary
Chiltern Firehouse is nothing short of a culinary masterpiece and holds a special place in our hearts, making it my wife's absolute favorite restaurant on the planet. From the moment you step into this iconic establishment, the ambiance exudes sophis
The food was truly really great.
The tiramisu was the best I've ever had. The service was absolutely amazing in every way. The vibe in there is very posh, cute, dark, vibey. Really Great experience overall. Only thing holding this place back from being a 5 star is how expensive it i
Service, drinks and ambiance was 10.
Loved getting lost in the hotel after, lots of doors, and twists and turns like a maze.
If I could give this place zero stars, I would.
Food was fine, service was terrible, and I paid €24 for the most disappointing espresso martini of my life. This all would have been fine and dandy, until when my group tried to leave after paying (4 young, college aged women), we were directed out
Food is fantastic, definitely was a pricey meal.
Our waitress gave us great and honest recommendations. Very hard to get reservations, but if you can I highly recommend. Celebrities are commonly spotted here. Ambiance is super fun for birthday dinner or date. Would recommend sitting outside on a
Atmosphere- 5+ Food - 5+ Service - 5+ Vibe - cool,
Atmosphere- 5+ Food - 5+ Service - 5+ Vibe - cool, hip Nothing more to say. As good as it gets.
Need to make reservations! Arrived on a Monday evening and
Need to make reservations! Arrived on a Monday evening and the restaurant was crowded. We were seated immediately. Food - ordered squash blossom pizza and the linguine with pesto and garlic. Pizza was very thin crust and delicious! Highly recommend!
IYKYK vibes! This is how SoHo house felt went it 1st opened.
Would definitely recommend.
No thank you!
I’ve heard lots about Chiltern Firehouse and have wanted to visit for a while. We sat in the hotel bar for an hour before our lunch booking, it was a lovely relaxed vibe, all the staff were really nice (particularly Haben and a friendly female who
Save up to 30% at {0}!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Chiltern Firehouse London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Chiltern Firehouse London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at Chiltern Firehouse London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Chiltern Firehouse London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
