A bizarre mix of amazing food and terrible service …. Such a shame - COYA Angel Court London - Buy Reservations
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🤢 2/5 - A bizarre mix of amazing food and terrible service …. Such a shame
By 👻 @matt h, 04/09/2022 3:00 am
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Took the family for dinner to celebrate a birthday, having eaten here a few times before. The food is exceptional, excellent ceviche and the soft shell crab tacos were superb … never going back though! The service was disorganised - we had to ask for some drinks after we’d ordered starters and by that point the glasses had already been cleared away. We felt as though we were a huge inconvenience for the staff, the service was abrupt and curt to the point of being rude. Not one single check back to see if the food was ok or if we needed anything. I’ve never seen anything like it before. We cut the meal short after the mains and got the bill. For the first time ever, I removed the optional service charge, explaining that whilst the food was excellent the service had been poor. This was met with a shrug of the shoulders and an indifferent ‘no problem’ which sums up the evening. I’ve eaten here a few times before and had a great experience which made this occasion all the more confusing … I guess if you can fill the tables then you don’t need to try? Well don’t worry, we’ll go elsewhere in the future.
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