Customers please BEWARE. - DAMA Fashion District Restaurant & Bar Los Angeles - Buy Reservations
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🤮 1/5 - Customers please BEWARE.
By 👻 @Yvonne C., 03/25/2022 3:00 am
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They will charge you $25 per person even if THEY are the reason you don't dine there. We made two reservations as we were going there to celebrate after work, WE CALLED THEM to say we were running late. We arrived about 15 minutes late (it was a 5:30 reservation). The restaurant was about 1/4 full. The manager was in a terrible mood and the first words out of his mouth were " you guys won't be sitting together and he pointed to one end of the restaurant and said "you will sit there and you guys will sit there". Again the restauatrent was nearly empty. We then said "can we sit at the bar then"? He said "sure but we will charge you the cancelation fee". then I said "well can you find a way for us to sit together"? He was so contrary that he did not even try. I wonder if this is how the make side money. Forcing people to cancel and they make $25 PER PERSON if they leave or are not able to dine due to the host. It saves them the hassle of serving people during times of a worker shortage. He was never nice to us, not even when we arrived. We were forced to leave because of his behavior. Of course we will all request our money back from our credit cards. But please tread carefully it might be intentional. So disappointing since you would think they would use their hospitality skills and try to make customers happy.
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