Items stolen from our room, hotel staff handled it terribly. - Generator Miami - Trade Reservations
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🤮 1/5 - Items stolen from our room, hotel staff handled it terribly.
By 👻 @Brad Z., 05/23/2021 3:00 am
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Came with a large group for a bachelor party, stayed in the 5 bunk dorm above the bar. On day 2, a random dude came into our room using a key while some of us were in it. Saw we were in there and turns and left without a word. We immediately brought it to the front desk and requested they deactivate any old cards and issue us new keys. They did give us keys but we later found out the old keys were never deactivated (tried old keys and they worked). That night, someone entered our room and stole a laptop, headphones, and multiple pairs of sunglasses. In addition to this being unacceptable, it is also super unsafe and it sounds like this is not the only time from reading other reviews...
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