KFC 6181 W Lake Mead Blvd Las Vegas, NV 89108 United States Las Vegas - Buy Reservations
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KFC 6181 W Lake Mead Blvd Las Vegas, NV 89108 United States Las Vegas Reviews from The Last Year
NEVER eat here after 6:00pm.
Their chicken is cold and dry. ESPECIALLY their chicken strips. NOTHING is fresh if you eat at KFC in the evening!!!! I would give ZERO stars because not only is the chicken dry and old, the service SUCKS!!! I'm the only one in line to order and it took this girl more than 5 minutes to take my order. I usually don't have to wait THAT long to get my order taken, but really?! SMH!!!
Don't come to this location! Worst experience ever.
It was so bad I had to make a review. Missing items, old chicken, and rude and disrespectful employees. An employee was rude towards people complaining about their orders. He took his anger off on me and proceeded to be rude, childish, and defensive. My order was missing two sides. I went inside to ask for them and that's when the employee was already arguing w another guest who was also missing items. I asked him I was short on items and that's when he comes up to me and gives me one out of the 2. I tell him I'm missing another one and proceeds to be rude. I explain to him that I asked for an extra side and he says no. I tell him a female got my order and he insists that he got my order. Clearly it was a females voice on drive thru and a female cashier at the window! But according to him it was him. I ask for my receipt and he does w a smirk and that's when I decided to ask for his name since he had taken off his name tag. He then says no and to "call me Miguel for all I care" when I see the item he gave me i noticed the smallest amount ever and he did that on purpose. It was literally just a tablespoon of Mac. The service was bad let alone the chicken was not crispy at all . Oh and also btw when I got the recipe it clearly said VALERIA aka the lady who got my order. Terrible service and bad experience with employees who act rude and don't follow employee protocols.
I'm surprised seeing the reviews.
I actually came on here to write a good review. I've never been here physically I always order on Post-mates or Uber eats but every time I do the food is just on point , always get what I order and if they don't have it they still replace it for something else and that's fine with me. I love the biscuits. I always get my food fresh. I work in fast food myself so I understand circumstances. you guys are doing a good job!
I have given this restaurant multiple chances! It never
I have given this restaurant multiple chances! It never gets better. They are always out of things. Today it was spoons and forks. I had to use a knife to eat my mashed potatoes. The place is dirty. The staff is unprofessional and needs to learn what customer service is! The chicken was under cooked! Don't waste your time or money!! This place needs to close! It's awful on every level!!
For a group of 3 people Running a fast food restaurant.
They're doing pretty well. I just feel bad for them since they get lots of bad customers The gentleman who helped me with my order was very nice. I appreciate his service.
The food has always been good, hot and as ordered.
This last time the manager was clearly training a new employee and even asked her" do you remember how to make the spicy sandwich"? Just the same thing but classic he told her. I don't do spicy at all and have gone here every two weeks or so for a sandwich NEVER a mix up or issue til now. When I told the manager of the mix up he told me no... I was wrong instead of just apologizing and making a new sandwich. They are in my hood so I support them... napoli etc... But never again for them.
KFC Lake Mead.
Don't use the app. I scheduled a pickup for 7:45 pm at 7:13 pm. At 7:45 the app said my order was ready. At 7:45 The cashier told me they have no control over the app and they had just received my order. Which was a lie, as I saw it on the board when I arrived at 7:33 pm. She proceeded to tell me that the original recipe chicken still had a 10 minute wait. Again they have no control over when their chicken is ready (another lie). The cashier is filling coleslaw containers after handling dirty money, but you can be sure she (and no one else) is not cleaning the establishment (see pictures). This KFC has gone bad and Should be changed from the bottom up or closed forever.
Miguel was attentive and provided great and quick service!
Miguel was attentive and provided great and quick service! Hot and tasty food, Thank you!
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