THE WORST SERVICE WE HAVE EVER EXPERIENCED. - Kiraku London - Buy Reservations
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🤮 1/5 - THE WORST SERVICE WE HAVE EVER EXPERIENCED.
By 👻 @Ciaopione, 05/08/2022 3:00 am
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We have been to this restaurant a few times before and the food has always been good. Went for lunch with our young children last Saturday. There was only one waiter for the entire restaurant. He took our orders (katsu curry, rice, sashimi) after 15 minutes of waiting. The sashimi and rice came after 20 minutes but the curry never came. We were very patient and waited for a whole HOUR!!! We asked the waiter and he just kept making excuses (clearly they forgot the order). No apologies at all from the waiter. We decided to leave and they had the audacity to ask for payment. W asked to speak with the manager who said he was too busy to attend to us. VERY POOR experience and I WOULD NOT RECOMMEND this place to anyone.
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